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Senior Program Manager, Data Annotation and GenAI Quality

Seattle or San Francisco

About Us  

Supio is a trusted AI platform purpose-built for law firms, reshaping how data drives impactful outcomes. Our innovative approach blends technology with deep legal expertise, making us a leader in our field. We go beyond surface-level AI to deeply understand our customers’ daily needs, empowering law firms with unparalleled data insights. Supio delivers human-level, accurate analysis of complex data and legal records, quickly and efficiently bringing critical insights when they matter most. Trusted by top litigation lawyers, our platform has supported over $1 billion in settlements, even in courtrooms.  

Who are we looking to add to our team?

We’re seeking a seasoned Program Manager to lead our AI Data Annotations team. You’ll work closely with other teams at Supio as well as external partners. This is an excellent opportunity to grow your career in a fast-paced and ever-changing environment. 

Key Responsibilities:

  • Lead Global Annotation Operations: Oversee high-volume annotation workflows, managing distributed teams to ensure timely and accurate data labeling for AI model training.
  • Implement Quality Assurance Frameworks: Develop and enforce QA protocols, including inter-annotator agreement checks and reinforcement learning from human feedback (RLHF), to maintain data integrity and model performance.
  • Collaborate Cross-Functionally: Work closely with engineering, machine learning, and product teams to align annotation efforts with model development timelines and objectives.
  • Optimize Tooling and Workflows: Utilize and refine annotation tools (e.g., Encord, Dataloop, SageMaker) to enhance efficiency, accuracy, and cost-effectiveness of data labeling processes.
  • Monitor Performance Metrics: Track and report on key metrics such as throughput, accuracy, and cost of goods sold (COGS), driving continuous improvement initiatives.
  • Mentor and Develop Teams: Recruit, train, and mentor a diverse team of annotators and specialists, fostering a culture of excellence and accountability.

Qualifications: 

  • Experience: Minimum of 5 years in annotation operations, with at least 3 years in a leadership role managing offshore or distributed teams.
  • Technical Proficiency: Hands-on experience with annotation tools and platforms such as Encord, Dataloop, or SageMaker. Familiarity with RLHF methodologies and prompt-response evaluation.
  • Analytical Skills: Proven ability to develop and monitor QA frameworks, dashboards, and inter-annotator agreement checks.
  • Collaboration: Demonstrated success in cross-team integration and stakeholder management, particularly with engineering and ML teams.
  • Education: Bachelor’s degree in a relevant field; advanced degree preferred.

Compensation

The salary range for this position in the selected region is $150,000-220,000 annually plus company equity. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies, and experience.

Why Join Us? 

As a Series-B startup, joining Supio means becoming a vital contributor to our success, where your ideas and efforts will directly shape our products, company culture, and long-term vision. We're in an exciting phase of scaling, presenting opportunities for both company and career growth as we expand our market presence and develop new features and services. 

Benefits & Perks 

Supio offers an extensive benefits package and perks which include: 

  • Health insurance: medical, dental, and vision 
  • 401k
  • Flexible paid time off (PTO) and company-paid holidays 
  • Monthly commuter subsidies
  • DoorDash subsidies for breakfast and dinner

E-Verify Participation Notice  

Supio participates in E-Verify, an employment authorization program through the U.S. Department of Homeland Security and the Social Security Administration. 

Equal Employment Opportunity (EEO) Statement 

Supio is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

 

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