Human Resources Manager

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a Human Resources Manager to join our Fulfillment Human Resources Team. This individual will report into our Senior Manager, HR Fulfillment and will be responsible for overseeing daily HR functions, with a strong focus on internal customer support, people and culture initiatives, and driving HR functional excellence and continuous improvement. They will also partner closely with the General Manager, Leadership Team, and HR Department to foster a positive and productive work environment. If you’re passionate about making an impact and driving organizational success, we want to hear from you!

Role Type: Full-Time, Exempt

Location: Reno, NV (on-site)

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. PST

Base Salary: $90,000 - $110,000 (annually)

Responsibilities:

• ​Build and maintain partnerships with the General Manager, Leadership Team, HR Department, and employees throughout the organization through regular collaboration and meetings​
• Collaborate with Talent Acquisition and maintain awareness of open positions to best prioritize staffing needs​​
• Coordinate orientation and onboarding sessions with new employees to process HR and benefits related paperwork in a timely manner​
• ​Maintain accurate employee timecards and records for all employees to ensure accurate payroll reporting  ​
• ​Organize company sponsored activities and events to encourage an environment that fosters teamwork and camaraderie​​
• ​Coach, train, and advise HR Associates and Leadership on HR best practices and changing employment topics/laws  ​
• ​Collaborate with the General Manager on aspects including, but not limited to hiring, training, assigning work, performance appraisals, disciplinary actions, and addressing employee relations issues
• ​Manage separations, analyze turnover data, and implement strategies to improve the employee experience
• Support HR Administrators and Generalists with people initiatives and employee questions as needed​​

Requirements:

• Associate's or Bachelor's degree in Human Resources or a related field
• ​​3 years of experience in Human Resources​ 
• ​​2 years of leadership experience​ (preferred)
• Experience working in a fulfillment center (preferred)
• ​​Proficiency in HRIS systems, recruitment platforms, and Microsoft Office​ 
• ​​Strong communication, organizational, and problem-solving abilities​ 
• ​Strong understanding of payroll, compliance, benefits programs, and HR systems
• ​Experience performing HR support in a warehouse environment

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• To ensure fairness, all application materials, assessments, and interview responses must reflect your own original work. The use of AI tools, plagiarism, or any uncredited assistance is not permitted at any stage of the hiring process and may result in disqualification. We appreciate your honesty and look forward to seeing your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.