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Merchandising Assistant

Remote, Remote, United States

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a Merchandising Assistant to join our Merchandising Team. This individual will report into our Merchandising Execution Team Lead, and will be responsible for the day-to-day and tactical management of our vendors and processes. If you’re energized by working with vendors, data, and cross-functional teams to bring merchandising strategies to life, we’d love to hear from you!

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel to our headquarters in Melville, NY 3 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt 

Location: Remote 

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility 

Base Salary: $55,000 – $65,000 per year

Responsibilities: 

  • Submit Purchase Orders to vendors to ensure timely and accurate processing including following up and running reports
  • Enforce vendor compliance to SupplyHouse’s quality and operational standards through communication with vendors and internal departments
  • Prepare and execute reports and vendor scorecards
  • Conduct vendor negotiations on vendor agreements, including details on costs, procedures, and operational standards for assigned products and vendors, ensuring company guidelines are followed
  • Help with market trends and customer preferences to support the category strategies
  • Serve as the ‘who to call’ for vendors and manage day-to-day vendor relationship activities, including but not limited, to vendor agreements, vendor scorecards, etc.
  • Communicate new processes, policies, and company changes/announcements to our vendors ensuring compliance is established (where applicable)
  • Solve roadblocks to find solutions while maintaining vendor relationships and escalate if/when necessary
  • Provide visibility and updates to direct supervisor on project roadblocks, overall timeline, and deliverables

Requirements: 

  • Bachelor's degree in Merchandising, Business Management, or related field
  • 2-3 years of experience in Merchandising, Operations, and/or Vendor Relations
  • Understanding of vendor relations, including but not limited to, vendor agreements, vendor scorecards, etc.
  • Experience with Microsoft Excel and retail systems
  • Fundamental communication, collaboration, and project management skills
  • Statistical analysis and data manipulation skills
  • Proven ability to prioritize and meet deadlines while remaining flexible in a high growth environment
  • Ability to work well both independently and in a team setting

Why work with us: 

  • We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
    • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
    • 401(k) with up to 4% company match
    • Paid vacation, sick time, and holidays
    • Company-paid basic life insurance and long-term disability
    • Discounted auto, home, and pet insurance programs
    • Flexible Spending Account (FSA)
    • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
    • Company-provided equipment and one-time $250 work from home stipend
    • $750 annual professional development budget
    • $25 monthly Grubhub credit
    • Company rewards and recognition program
    • And more!
  • We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
  • We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
  • We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
  • We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

  • Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
  • Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
  • SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
  • To ensure fairness, all application materials, assessments, and interview responses must reflect your own original work. The use of AI tools, plagiarism, or any uncredited assistance is not permitted at any stage of the hiring process and may result in disqualification. We appreciate your honesty and look forward to seeing your skills.
  • We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
  • All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

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