Category Manager

Real people. Real service.

At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.

We are looking for a Category Manager to join our Merchandising Team. This individual will report into our VP of Merchandising to develop and execute category strategies that drive revenue, customer growth, and competitive differentiation. If you are eager to own product lifecycle management, assortment decisions, and category performance within assigned product areas, we’d love to hear from you!

This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Kentucky, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington.

This position requires travel to our headquarters in Melville, NY 3 times per year for internal meetings and team building activities. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open.

Role Type: Full-Time, Exempt

Location: Remote 

Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility 

Base Salary: $90,000 – $115,000 per year

Responsibilities: 

Category Strategy & Ownership

• Develop category strategies by analyzing industry trends, product assortments, customer insights, and competitive positioning.
• Determine new products and brands to launch that align with category goals and financial targets.
• Build deep expertise in designated product types, including functions, use cases, and customer applications.

Product & Vendor Management

• Lead product lifecycle management for new and existing items, including performance reviews and strategic adjustments.
• Manage vendor relationships, negotiate solutions, and evaluate vendor performance to optimize assortment and profitability.
• Conduct assortment reviews and recommend changes to improve category performance.

Cross‑Functional Leadership

• Collaborate with Marketing, Sales, Supply Chain, sand Finance to ensure category strategies are executed accurately and on time.
• Influence promotional planning, merchandising decisions, and product education strategies.

Market Research & Business Analysis

• Create product roadmaps, ROI analyses, and competitive assessments to support category planning.
• Use data and insights to recommend pricing, positioning, and promotional strategies.

Customer & Market Insights

• Gather customer feedback and market insights and translate them into actionable category improvements.
• Support sales growth through first‑to‑market ideas and strategic product positioning.
• Lead the development of product promotions and educational strategies for new and existing products.

Requirements: 

• Bachelor’s degree in Business, Marketing, Merchandising, or a related field, or equivalent professional experience
• 5+ years of experience in merchandising, category management, and product development
• Strong analytical and problem‑solving skills with the ability to interpret data and make informed recommendations
• Advanced experience in Microsoft Excel and retail systems
• Experience in leading remote team members
• Strong communication, collaboration, and project management skills
• Critical and creative thinking skills in dealing with an everchanging environment
• Statistical analysis and data manipulation skills
• Proven ability to prioritize and meet deadlines while remaining flexible in a high growth environment.
• Ability to work well both independently and in a team setting

Preferred Qualifications: 

• Experience leveraging AI tools (ex: ChatGPT, Claude, Copilot) to improve efficiency
• Experience working in an e-commerce environment and supporting related category management and merchandising strategy
• Hard parts knowledge in industry related fields (ex: HVAC/Heating, Electrical, Plumbing, Automotive, etc.)

Why work with us: 

• We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include:
  • Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
  • 401(k) with up to 4% company match
  • Paid vacation, sick time, and holidays
  • Company-paid basic life insurance and long-term disability
  • Discounted auto, home, and pet insurance programs
  • Flexible Spending Account (FSA)
  • Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
  • Company-provided equipment and one-time $250 work from home stipend
  • $750 annual professional development budget
  • $25 monthly Grubhub credit
  • Company rewards and recognition program
  • And more!
• We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments.
• We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy!
• We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget.
• We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more.
• We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.

Check us out and learn more at: https://www.supplyhouse.com/our-company!

Additional Details: 

• Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations.
• Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
• SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs.
• To ensure fairness and trust in our hiring process, we ask that all application materials, assessments, and interview responses reflect your own thinking and perspective. You may use AI tools to assist in preparing your responses, as long as this use is clearly disclosed and you can speak authentically to your ideas and work. Our focus is on honesty, judgment, and how you approach problem-solving. We appreciate your transparency and look forward to learning more about your skills.
• We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
• All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.