Lead Designer

US - Remote

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.

Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.

What we’re looking for

As a Lead Growth Designer, you will set the design vision for the Growth organization, acting as a strategic partner to Product and Engineering leadership. You will move beyond individual execution to orchestrate the end-to-end user experience strategy for critical business levers, including activation, monetization, retention, and virality.

While you will remain a hands-on contributor, your role is to elevate the growth design practice across the company. You will translate complex business goals into a cohesive, long-term experience strategy while maintaining the velocity required for rigorous experimentation. You will be responsible for architecting design patterns that span multiple product areas, ensuring that our growth motions (paywalls, onboarding, cross-sells) feel native and additive to the user journey.

Reporting to the Sr. Growth Design Manager, you will serve as a technical lead and mentor, coaching senior and mid-level designers to refine their craft and strategic thinking. You will be the bridge between data and empathy, ensuring that our pursuit of metrics never compromises the integrity or inclusivity of the user experience.

 

What you’ll be working on

  • You’ll be architecting the long-term vision. Instead of just running isolated A/B tests, you will define the holistic design strategy for the entire growth ecosystem. You will create a seamless narrative for how users onboard, upgrade, and adopt features over time.
  • You’ll be shaping the strategic roadmap. You will partner directly with Directors of Product and Engineering to decide what we test, not just how. You will use user research and data to identify high-leverage opportunities that define our strategic direction.
  • You’ll be building the engine for experimentation. You will establish the design frameworks that allow us to test rapidly at scale. Your goal will be to strike the perfect balance between speed (Minimum Viable Tests) and maintaining a cohesive, high-quality design system.
  • You’ll be translating data into design. You will synthesize complex multivariate testing and cohort analysis into clear design principles. You will focus on turning those hard numbers into human-centric insights that drive measurable business outcomes.

We’d love to hear from people with

  • 10+ years of product design experience, with a significant portion (4+ years) specifically in PLG or high-velocity B2B/SaaS environments.
  • Strong portfolio that demonstrates not just UI execution, but high-level systems thinking. It must showcase:Leadership of complex, cross-product initiatives.Deep experience with A/B testing cycles and experimentation frameworks.Measurable business outcomes (e.g., significant lift in ARR, retention, or activation) tied to design strategy.
  • Expert-level fluency in interpreting funnel metrics and statistical significance. You can comfortably debate the nuances of test data with Data Scientists and Product Managers. Experience with tools like Amplitude, Mixpanel, or Tableau is essential.
  • Proven ability to create and scale design systems that support rapid experimentation. Expert-level skills in Figma.
  • Experience leading design strategy without formal authority. You have a track record of influencing senior executives (VP/Director level) and aligning diverse stakeholders around a shared vision.

The base pay provided for this position ranges from $174,250.00 / year - $205,000.00 / year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience.

Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits.

US - Remote 

Why SurveyMonkey? We’re glad you asked

At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life.

We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia.

We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

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