Plumbing Department Manager – Sales & Team Builder

About Survoy’s Superior Service

At Survoy’s Superior Service, we’ve built our reputation on 40 plus years of delivering excellence in commercial HVAC and refrigeration solutions—and now we’re expanding into plumbing. We are a private equity–backed leader in the commercial services space, supported by a multibillion-dollar firm that provides the stability, resources, and growth potential to lead the industry.

Headquartered in Brook Park, Ohio, our geographic reach spans all of the Northeastern portion of the state. We focus exclusively on commercial clients— delivering best in class solutions for customer who’s needs are above and beyond ordinary. Our top customers include large-scale industrial food preparation operations, logistic and transportation companies, aerospace centers, many local and more well known restaurant brands, grocery stores, convenient stores and gas stations, and some of the regions largest event and sports facilities. This is your chance to build and lead a plumbing division that complements our established HVAC and refrigeration expertise while serving some of the region’s most recognized and respected organizations.

 

Why This Role Matters

This is not just a management role—it’s a business-building opportunity. As a Plumbing Department Manager –you’ll not only serve and expand commercial clients but also establish and grow a service-based business that will become a key revenue driver for Survoy’s Superior Service.

Your success will come from your ability to establish your own team of technicians and build your book of accounts—recruiting, onboarding, and leading talent while also being a salesperson who wins new clients, expands relationships, and drives revenue. This dual focus on sales and team building is what makes this role both challenging and highly rewarding.

 

What You’ll Do

• Build the Business: Establish and scale a commercial service-based plumbing division while also targeting and expanding client relationships.
• Establish Your Team & Build Your Book of Business: Recruit, onboard, and manage a team of skilled technicians while actively developing new customer relationships and revenue streams.
• Drive Growth: Leverage your industry expertise and connections to identify opportunities, develop strong client relationships, and expand market presence.
• Sell with Impact: Act as the face of the plumbing division, bringing in new business through your sales ability and industry relationships.
• Lead with Vision: Inspire and mentor your team to deliver both service and client excellence.
• Master the Numbers: Prepare accurate estimates, bids, and proposals that drive profitability and competitive advantage.
• Deliver Excellence: Oversee operations to ensure quality, safety, timeliness, and cost control for all client engagements.
• Source & Partner: Identify and manage suppliers and vendors to ensure the right materials, pricing, and partnerships for success.
• Think Big: Collaborate with executive leadership to set strategy, budgets, and growth plans for the division.

 

Qualifications:

• A self-starter with entrepreneurial drive and vision.
• An industry veteran with 7+ years in commercial plumbing (service-focused).
• A natural salesperson with proven ability to win business and grow client relationships.
• Skilled in estimating, bidding, and contract negotiation.
• Experienced in recruiting, onboarding, and managing technicians to scale operations.
• A relationship-builder with strong commercial plumbing connections.
• Someone who’s considered starting their own business but values the resources and stability of a multibillion-dollar-backed company.

 

What We’re Offering:

• Base Salary: $85,000 – $115,000, depending on experience.
• Variable Compensation: Bonus or commission opportunity is tied directly to the gross profitability of the newly established plumbing department.
• Comprehensive health, dental, and vision benefits.
• Professional growth and advancement opportunities.
• The rare chance to create and lead a commercial plumbing division, complete with organic sales opportunities and limitless potential.

 

Join Us

This is a career-defining opportunity for a proven commercial plumbing leader who wants to build something lasting. If you’re ready to bring your expertise in sales, service, estimating, team building, and client development to Survoy’s Superior Service, we want to hear from you.

Apply today and help us build the future of commercial services across Northeastern Ohio.