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Culture & Operations Manager

New York, NY

LOCATION: This role is based out of our Williamsburg, Brooklyn, NY office. We have a hybrid remote/in-office model and are in office 3 days a week.

Swayable is a fast-growing, cloud analytics product that measures public opinion and the impact of messages and advertising content on it. It is a 30-person team backed by top technology and social impact investors, including Y Combinator. Founded in 2018 by physics PhDs, it is led by the former Executive Director for Digital Strategy at the New York Times. Clients include major consumer-facing brands (Amazon, Airbnb, Square, Paramount Pictures), technology companies (Meta, Google), researchers (MIT, Yale, Stanford) and mission-aligned advocacy campaigns (including multiple Democratic Presidential candidates).

Joining Swayable means being on a team whose work changes the course of history. The technology we develop is at the leading edge of transforming some of the world’s most important campaign organizations and enterprises: combatting disinformation, protecting democracy, and supporting the sustainable growth of consumer-facing brands.

ROLE: The Culture & Operations Manager will play a pivotal role in ensuring a vibrant and efficient workplace. You will be the go-to person for NYC office management, a key support for the CEO, and an advocate for our company culture. This position combines various responsibilities that are essential to our team's success and cohesion.

RESPONSIBILITIES:

  • NYC Office Management
    • Oversee onboarding processes for new employees
    • Manage vendor relationships, including office supplies and swag
    • Curate and maintain a welcoming office environment (e.g., watering plants, setting up the space in the mornings, arranging decor for new office extensions)
  • Serve as the Executive Assistant to the CEO 
    • Provide high-level administrative support to the CEO, including calendar management, travel arrangements, and correspondence
    • Assist with personal tasks as needed, such as hosting events and occasional errands that can be taken off his plate
  • People & Culture: Foster a positive office environment by understanding team dynamics and identifying who may need support
    • Plan and execute team-building retreats, happy hours, and company-wide events to enhance employee engagement
    • Collaborate with team members to cultivate and maintain a strong company culture that reflects our values
    • Work on Special Projects as needed: support various departments on initiatives that align with company goals and objectives

QUALIFICATIONS:

  • Proven experience in office management, culture, and executive assistance, preferably in a startup environment
  • Strong interpersonal skills and a knack for building relationships at all levels
  • Excellent organizational abilities with keen attention to detail
  • Ability to thrive in a fast-paced, dynamic setting while managing multiple priorities

BENEFITS:

  • 100% Medical, Dental & Vision Plans - no employee contribution required
  • Generous PTO
  • Equity Options
  • 401k plan, FSA
  • Ongoing professional development investments
  • The salary range for this role is $120-145K, depending on experience.

Swayable is an equal opportunity employer. We strive to promote an organizational environment that values diversity and fosters growth. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other basis prohibited by law. The team especially encourages applicants from underrepresented backgrounds.

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