General Manager, FuelPay

Company Overview

At Sylogist, we are purpose-driven to “empower the good our customers do.”

We provide SaaS-based software solutions to the non-profit, government, and education sectors, and we take immense pride in the work of our customers and the products we build to support them. Our team is collaborative, enthusiastic and delivers on our promises. If you want to apply your skills to improve trusted technology that supports over 2000 customers around the world, then let’s talk! 

Position Overview

We are seeking a dynamic and experienced General Manager to lead the business unit for FuelPay by Sylogist!

The ideal candidate will have a strong background in the fuel payments industry, exceptional leadership skills, and a proven track record of driving business growth and operational excellence, with a particular focus on hydrogen fuel solutions.

FuelPay by Sylogist is a cutting-edge solution that provides POS capabilities for all major pump manufacturers worldwide, integrating seamlessly with ERP and fueling systems. Our innovative and flexible features are designed to help fuel businesses grow, supporting multiple pump brands, fuel types, and configurations. FuelPay is committed to providing leading technology with EMV chip and pin certifications, processor certifications, and PCI/PADSS compliance. We are especially focused on expanding our payment solutions for hydrogen fuel while continuing to support traditional fuel retailers.

Responsibilities Include:

• Leadership & Management: Oversee the daily operations of the FuelPay business unit, ensuring alignment with the company's strategic goals and objectives.
• Business Development: Identify and pursue new business opportunities to expand FuelPay's market presence and customer base, with a focus on hydrogen fuel payment solutions. Develop and implement growth strategies to increase revenue and profitability.
• Customer Focus: Maintain strong relationships with existing customers, ensuring high levels of customer satisfaction and retention. Address customer concerns and feedback promptly and effectively.
• Operational Excellence: Streamline business processes to improve efficiency and productivity. Ensure compliance with industry standards and regulatory requirements.
• Team Building: Recruit, train, and manage a high-performing team. Foster a positive and collaborative work environment that encourages innovation and excellence.
• Financial Management: Develop and manage budgets, forecasts, and financial plans. Monitor financial performance and implement corrective actions as needed to achieve financial targets.
• Product Innovation: Work closely with the product development team to enhance and expand FuelPay's offerings, particularly in the area of hydrogen fuel payments. Stay updated on industry trends and technological advancements to keep FuelPay at the forefront of the market.
• Partnerships & Alliances: Establish and maintain strategic partnerships with key stakeholders, including pump manufacturers, ERP and POS system providers, and other industry players, with an emphasis on the hydrogen fuel sector.
• Government Relationships: Seek out government relationships and programs to support the growth of the business unit.
• Marketing & Sales: Collaborate with the marketing and sales teams to develop and execute effective marketing campaigns and sales strategies. Represent FuelPay at industry events and conferences to promote the brand.

What We Look for In You

Must-haves:

• Bachelor’s degree in business administration, management, or a related field.
• Minimum of 10 years of experience in the energy sector, preferably with at least 5 years in a leadership role.
• Proven track record of driving business growth and achieving financial targets.
• An understanding of industry standards and regulations.
• Excellent leadership, communication, and interpersonal skills.
• Ability to think strategically and make data-driven decisions.
• Ability to travel as needed.

Nice-to-Haves

• Experience in product development and innovation, especially in hydrogen fuel payment solutions
• Previous experience in the hydrogen sector

Why Join Sylogist?

We're an inclusive company that values the personal and professional growth of its employees! At Sylogist, you'll experience:

• A company where you can really make a meaningful impact
• A healthy work-life balance
• Benefits that cover health, wealth, and wellness
• An environment where most of our employees are remote

Sylogist is headquartered in Calgary, Alberta, Canada with regional offices in Barrie, Ontario, Canada, Atlanta, Georgia, Littleton, Colorado, and Shawnee, Oklahoma in the United States of America and Oxford, Oxfordshire in the United Kingdom. 

Sylogist does not offer sponsorships. All candidates must provide proper employment documentation showing immediate eligibility to work in the country in which the role is based.