Technical Architect

Company Overview

At Sylogist, we are purpose-driven to “empower the good our customers do.”

We provide SaaS-based software solutions to the non-profit, government, and education sectors, and we take immense pride in the work of our customers and the products we build to support them. Our team is collaborative, enthusiastic and delivers on our promises. If you want to apply your skills to improve trusted technology that supports over 2000 customers around the world, then let’s talk! 

Position Overview

We’re looking for a Technical Architect to join our MissionCRM team! This senior-level role focuses on becoming the subject matter expert (SME) for the MissionCRM product, supporting internal teams to deliver scalable, enterprise-ready solutions. You will collaborate with product management to translate market needs into a technical roadmap, define how product features will be implemented, and guide the development of multi-tenant environments. While there is no direct customer interaction, this position requires a strong ability to work with internal stakeholders and partners to ensure the platform’s success.

 

Responsibilities Include

• Becoming the product SME for SylogistMission CRM, overseeing the technical architecture.
• Collaborating with product management to align technical solutions with market needs and shape the development roadmap.
• Designing and implementing multi-tenant deployment strategies to ensure scalability and performance for enterprise customers.
• Maintaining and optimizing system architecture, focusing on Dataverse, Microsoft Dynamics 365 (D365BC/CRM), and SQL Server.
• Developing partner-facing documentation to ensure partners can implement the platform with minimal support.
• Working closely with the development team to ensure smooth technical execution and continuous improvement.
• Staying current on technology trends and providing input into future product development.
• Participating in regular development standups to stay informed on product functionality and upcoming technical features.
• Supporting platform governance and security to ensure scalability, maintainability, and compliance with best practices.

 

What We Look for in You

Must-Haves

• 5+ years of experience in technical architecture, with a focus on Microsoft Dynamics 365 BC/CRM, SQL Server, and multi-tenant deployment strategies.
• Microsoft certifications related to CRM, Dynamics 365, or SQL.
• Hands-on experience with Power Platform technical solutions, including PowerApps, PowerAutomate, and PowerBI.
• Experience working with Dataverse and scalable, enterprise-level solutions.
• Strong understanding of cloud-based solutions, including Azure Logic Apps, Azure Service Bus, and Web/REST APIs.
• Ability to travel up to 25%

Nice-to-Haves

• Experience in the nonprofit sector and understanding of donor management solutions.
• Familiarity with AI-Copilot technologies, including Azure OpenAI, and their potential for future innovations.
• Experience developing and deploying solutions using Power Pages (Dynamic Portals/Power Apps Portals).
• Exposure to Agile development methodologies and familiarity with DevOps practices, particularly Azure DevOps.
• Experience with AI/ML-powered data solutions that integrate with M365.
• Familiarity with Liquid + Power Page extensions for enhancing the platform’s functionality.
• Experience managing a Power Platform Center of Excellence (CoE).

 

Why Join Sylogist?

We're an inclusive company that values the personal and professional growth of its employees! At Sylogist, you'll experience:

• A company where you can really make a meaningful impact
• A healthy work-life balance
• Benefits that cover health, wealth, and wellness
• An environment where most of our employees are remote

Sylogist is headquartered in Calgary, Alberta, Canada with regional offices in Barrie, Ontario, Canada, Atlanta, Georgia, Littleton, Colorado, and Shawnee, Oklahoma in the United States of America and Oxford, Oxfordshire in the United Kingdom. 

Sylogist does not offer sponsorships. All candidates must provide proper employment documentation showing immediate eligibility to work in the country in which the role is based.