Lease Up Leasing Consultant - The Colony

1. POSITION SUMMARY

The Leasing Specialist is responsible for assisting the Community Manager in managing her/his apartment community in a manner designed to maximize cash flow consistent with SYNCO Property Management, Inc.’s (SPI) Policy and Procedures Manual.

1. DUTIES AND RESPONSIBILITIES: 
   
   AS DIRECTED AND ASSIGNED BY THE COMMUNITY MANAGER
   
   

1. Learn and adhere to all Fair Housing Laws and regulations.
2. Answer incoming calls in a prompt, professional & inviting manner.
3. Secure leases on qualified individuals by utilizing SPI’s sales, marketing, advertising, closing & customer service techniques.
4. Develop marketing/advertising strategies for all available units as market condition dictates.  Secure weekly competition market analysis.  Know your competition and what specials are being offered.
5. Gain a thorough knowledge of the community, property grounds, building/unit locations, all floor plans and special features.
6. Gain a working knowledge of all reports relative to the weekly preparation of the Keen Report as directed by manager.
7. Prospect for new residents; develop rapport with local realtor and relocation agencies and businesses for referral business.
8. Prepare lease documents and move-in packages for new residents.
9. Accept service requests and coordinate same with proper service personnel.
10. Help maintain attractive, neat office/clubhouse facility, keep your desk organized and neat.
11. Purchase supplies for office as directed by the Community Manager.
12. Maintain a professional attitude and business-like conduct at all times, using diplomacy when dealing with all SPI associates, prospects, vendors, etc.  Demonstrate upbeat, positive behavior always.
13. Thoroughly review the following with each new resident prior to executing the lease:
14. Lease agreement-covenants and conditions
15. Community rules and regulations
16. Applicable SPI policies & procedures
17. Collect all monies due (application fee, security deposit(s), pet fees, rents, etc.) prior to delivering unit key to new resident. 
18. Ensure that the Community Manager is aware of significant events, specific problems, etc.
19. Maintain and encourage good relations with residents. Attempt to resolve all issues and/or complaints without referral to supervisors.
20. Assist in planning/hosting property social activities.
21. Post on social media according to SPI’s policy.
22. Ensure vacant and model apartments are market ready and available to show at all times by communicating any shortfalls to the manager immediately.
23. Work with community team assisting other associates as requested.
24. Any other duties as assigned by Community Manager.

SYNCO Properties, Inc. offers a wide range benefits to our associates. Our current package includes:

• Competitive Salaries
• Discretionary Bonus Programs
• Quarterly Bonus Programs
• Generous Employee Apartment Rental Discounts
• On-call Appreciation - $150 per week while on-call
• Reimbursement for on-call travel time
• Training, Promotional Opportunity and Advancement
• Short- and Long-Term Disability (STD/LTD)
• Dental Insurance
• Life Insurance
• 401(K) Plan with Company Match at 100% of first 3% of Employee Deferral, plus 50% of next 2%
• Employee Assistance & Concierge Program (EAP) at No Cost to Employees
• We encourage work/life balance.
• Paid Time Off to Include:
  128-240 hours of PTO depending on tenure
  10 paid Holidays
  Vacation
  Discretionary Time
  Bereavement Leave
  Blood Donation Time Off
  Jury Duty
  National Guard or Reserves
• Bi-Weekly Payroll Direct Deposit
• Wellness Reimbursements – Up to $200 Annually
• Skyleaf Mountain Condo – 3 BR / 3 BTH at Sugar Mountain NC
• New Employee Referral Program - $1,000