National Accounts Manager

COMPANY DESCRIPTION:

Syner-G BioPharma Group and Sequoia Biotech Consulting recently merged in September 2024, uniting two industry leaders to create a new force in life sciences consulting. By combining our expertise in product development, regulatory strategy, quality and compliance and commercial manufacturing, we are positioned to deliver fully integrated solutions across the development continuum. 
 
We are helping to enhance human health. This merger strengthens our ability to accelerate groundbreaking therapies and help clients navigate the complex life sciences landscape with greater agility and confidence. Together, we form a leading life sciences consultancy dedicated to empowering organizations to overcome complex challenges and accelerate the speed to market, scale and quality of life-saving innovations.  

We work across a diverse range of clients and projects, supporting many organizations through the most critical phases of the drug discovery, approval, product development, technology transfer and commercial manufacturing process. We also equip our partners with the tools, knowledge and expertise to streamline operations, enhance quality and ensure compliance. 

Syner-G BioPharma Group was recently honored with BioSpace's prestigious "Best Places to Work" 2025 award, for the second consecutive year, along with many other award-winning programs to make a career here truly life-enhancing. These recognitions are a testament to our commitment to fostering a positive and engaging work environment for our employees, with a particular emphasis on culture, career growth and development opportunities, financial rewards, leadership and innovation. 

At Syner-G and Sequoia, we recognize that our team members are our most valuable asset. Join us in shaping the future, where your talents are valued, and your contributions make a meaningful impact. 

For more information, visit www.Sequoiabiotech.com/ or www.Synergbiopharma.com

POSITION OVERVIEW

Reporting to the Chief Commercial Officer, the National Account Manager (NAM) to play a critical role in advancing our growth strategy within the life sciences consulting industry. This role is responsible for both new client acquisition and strategic expansion of existing accounts, with a focus on building long-term partnerships across large pharmaceutical and biotech organizations.

As a key member of our Commercial team, the NAM will work cross-functionally with technical subject matter experts and delivery teams to co-develop high-impact, science-based solutions across Regulatory, CMC, Quality, and Clinical domains. A strong technical foundation, preferably in Chemistry or another life sciences discipline, is essential to credibly engage with scientific and operational stakeholders, while business acumen and commercial agility are required to close deals and grow revenue.

This role requires a proven track record of meeting and exceeding sales targets, deep familiarity with the pharma and biotech and up to 75% travel.

WORK LOCATION:

Location: Hybrid/Remote Available, preferably east-coast time zone and Greater Boston area

JOB FUNCTIONS:

(This list is not exhaustive and may be supplemented and changed as necessary.)

Key Responsibilities:

• New Logo Acquisition:
• Identify, target, and secure new clients within the pharmaceutical, biotech, and life sciences services ecosystem.
• Develop prospecting strategies, lead qualification processes, and customized pitches aligned with client needs and our technical capabilities.
• Drive the full sales lifecycle from opportunity identification through to proposal, negotiation, and contract execution.
• Account Expansion:
• Serve as the strategic relationship owner for key national accounts, ensuring satisfaction, retention, and growth across multiple business lines.
• Lead account planning and execution to expand service lines, deepen engagements, and build multi-year, cross-functional partnerships.
• Collaborate with internal stakeholders to identify cross-sell and up-sell opportunities and align client needs with the full breadth of the organization’s offerings.
• Client Engagement and Commercial Strategy:
• Partner with technical SMEs and delivery leaders to design solution-oriented proposals that integrate scientific expertise with client business objectives.
• Manage offshore delivery coordination and ensure global alignment in execution quality, timelines, and client communication.
• Lead quarterly business reviews (QBRs), track client satisfaction, and maintain long-term strategic account roadmaps.
• Sales Execution and Forecasting:
• Consistently meet or exceed individual revenue targets, pipeline milestones, and business development KPIs.
• Maintain accurate pipeline tracking, activity reporting, and forecasting in CRM systems.
• Analyze client and market data to inform commercial strategies, pricing models, and account prioritization.
• Market Insight and Collaboration:
• Serve as the voice of the customer to internal stakeholders, helping to shape marketing messages, service development, and operational strategies.
• Monitor industry trends, competitor offerings, and regulatory changes to position the company competitively and proactively.
• Partner cross-functionally with Marketing, Finance, Sales Operations, and Delivery teams to enable commercial success.

QUALIFICATIONS AND REQUIREMENTS: 

Education: 

• Bachelor’s degree in a life sciences discipline (e.g., Chemistry, Biology); MS, PhD, or MBA a plus.

Technical Experience:

• 10+ years of experience in business development, account management, or client services within the life sciences, pharmaceutical, or biotech industries.
• Proven track record in new client acquisition and expanding strategic accounts, ideally within a consulting or outsourced services setting.
• Experience selling to global pharma/biotech accounts, including working with procurement, technical, and scientific leaders.
• Strong grasp of the pharmaceutical development lifecycle and associated technical services.
• Experience coordinating with offshore delivery teams and managing global service execution.

Knowledge, Skills, and Abilities:

• Excellent communication, presentation, and interpersonal skills, with a consultative and collaborative style.
• Self-starter with a strong sense of accountability, commercial creativity, and problem-solving orientation.
• Excellent interpersonal skills, with the ability to build relationships and collaborate across all levels of the organization.
• High adaptability and resilience in fast-paced, dynamic work environments.
• Well-developed capabilities in problem-solving and crafting efficient processes.
• A results-oriented mentality, conveying a sense of urgency and driving issues to closure.
• Exceptional communication and presentation skills.

ESSENTIAL FUNCTIONS

Physical Demands:

The physical demands described here are representative of the requirements that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use a computer keyboard and mouse; reach with hands and arms; talk and listen. The employee is frequently required to walk and sit. The employee is occasionally required to stand, stoop, or kneel. Specific vision abilities required by this position include close vision and the ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, including moderate noise level, an indoor temperate environment, and light levels that are bright and conducive to minimal eye strain, typical for an office environment.

Air travel is required for this position. 

TOTAL REWARDS PROGRAM

We define total rewards as compensation, benefits, remote work/flexibility, development, recognition and our culture with programs that support each of our reward pillars.  This includes a market competitive base salary and annual incentive plan, robust benefit offerings, and ongoing recognition and career development opportunities. Employees also enjoy our generous flexible paid time off program, company paid holidays, flexible working hours, and fully remote work options for most positions and the ability to work “almost anywhere”. However, if a physical work location is more for you, we have office locations in Greater Boston; San Diego, CA; Boulder, CO; and India.

Applicants must have current work authorization when accepting a position at Syner-G. Currently, Syner-G is unable to sponsor or take over sponsorship of an employment Visa at this time.

LEGAL STATEMENT:
 
Syner-G BioPharma Group and Sequoia Biotech Consulting are proud to be an Equal Employment Opportunity and Affirmative Action employers. All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee’s race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law. Syner-G BioPharma is an E-Verify employer.