Senior Critical Utilities Manager

COMPANY DESCRIPTION: 

A career here is life-enhancing.

At Syner-G, we enable our people to build careers that impact positively on their quality of life. Through our expertise, insight, consulting and management skills, we accelerate breakthrough science and delivery of life-enhancing therapies to more patients. We work across a diverse range of clients and projects, supporting many organizations from the most critical phases of the drug discovery and approval process through to commercialization. It is meaningful, varied and thought-provoking work with a strategic emphasis, a solutions-driven approach and significant, real-world outcomes, from science to delivery/success.

Underpinning this mission is a culture that aligns perfectly with what we want to achieve. We enable our people to grow, we support them in their learning and we reward them in so many different ways. In return, they play an instrumental role in maintaining our reputation across the globe as a strategic biopharma product development and delivery partner.

Syner-G was recently honored with BioSpace's prestigious "Best Places to Work" 2026 award, for the third consecutive year, along with many other award-winning programs to make a career here truly life-enhancing. These recognitions are a testament to our commitment to fostering a positive and engaging work environment for our employees, with a particular emphasis on culture, career growth and development opportunities, financial rewards, leadership and innovation. 

At Syner-G, we recognize that our team members are our most valuable asset. Join us in shaping the future, where your talents are valued, and your contributions make a meaningful impact. 

For more information, visit www.Synergbiopharma.com

POSITION OVERVIEW:

The Sr. Critical Utilities Manager is responsible for the management and development of a team assigned to a building or group of buildings. This role focuses on meeting and exceeding operating goals, client objectives, and customer needs. The Facilities Manager will have daily interactions with clients, tenants, and subcontractors, and will contribute to the delivery of strategic and operational objectives through the maintenance, repair, and upgrade of facilities. This position ensures a safe, productive, and efficient working environment essential to business performance and company image.

WORK LOCATION:

Travel to client sites may be required up to 100%, based on project demands and client expectations.

KEY RESPONSIBILITIES:

(This list is not exhaustive and may be supplemented or changed as necessary.)

• Demonstrate a strong commitment to safety excellence and promote safe behaviors
• Respond to after-hours calls and emergencies as needed
• Foster a positive work environment and promote teamwork
• Maintain thorough understanding of critical utilities, facilities, and building systems
• Support infrastructure renewal and replacement recommendations
• Develop scopes of work, solicit proposals, and recommend subcontractor awards
• Assist in building assessments and evaluations
• Manage a team of Facilities Technicians
• Oversee ordering and inventory of consumables
• Ensure compliance with safety rules, guidelines, and protocols
• Drive labor productivity and effective scheduling
• Lead by example with strong communication and leadership skills
• Train, develop, and monitor team performance
• Support talent succession planning
• Maintain professional communication with clients, tenants, and subcontractors
• Perform other duties as assigned

QUALIFICATIONS AND REQUIREMENTS:

Education

• High school diploma or equivalent required
• Bachelor’s degree in Facilities Management, Engineering, Business Administration, or a related field preferred

Experience

• Minimum of 10 years of experience in facility management
• Minimum of 5 years of experience leading teams of 5 or more
• Proven track record of managing and developing personnel within the facilities industry
• Demonstrated ability to manage client relationships and maintain long-term partnerships
• Experience coordinating operations and communicating across multiple levels of an organization
• Background in planning, prioritizing, and tracking work completion
• Experience in performance and quality monitoring of staff and subcontractors
• Familiarity with talent succession planning and employee development

Technical Skills

• Working knowledge of primary and critical utilities, including electrical and mechanical systems
• Proficiency in Microsoft Office Suite and ERP systems (e.g., Dynamics/AX)
• Experience with CRM platforms and facility CMMS systems (e.g., Metasys, Angus)
• Strong verbal and written communication skills
• Ability to coach, mentor, and lead teams effectively
• Understanding of safety protocols and compliance standards
• Ability to work under pressure in fast-paced and dynamic environments
• Strong organizational and delegation skills

TOTAL REWARDS PROGRAM:

We define total rewards as compensation, benefits, remote work/flexibility, development, recognition, and our culture with programs that support each of our reward pillars. This includes a market competitive base salary and annual incentive plan, robust benefit offerings, and ongoing recognition and career development opportunities. Employees also enjoy our generous flexible paid time off program, company-paid holidays, flexible working hours, and fully remote work options for most positions and the ability to work “almost anywhere.” However, if a physical work location is more for you, we have office locations in Greater Boston; San Diego, CA; Boulder, CO; and India.

The expected salary range for this position is $130,000 to $150,000. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law.

Currently, Syner-G is unable to sponsor or take over sponsorship of an employment Visa at this time.

LEGAL STATEMENT:
 
Syner-G is proud to be an Equal Employment Opportunity and Affirmative Action employers. All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee’s race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law. Syner-G is an E-Verify employer.