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Digital Merchandiser

Irvine, CA

Who is Taco Bell?

Taco Bell was born and raised in California and has been around since 1962. We went from selling everyone’s favorite Crunchy Tacos on the West Coast to a global brand with 8,200+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. We’re not only the largest Mexican-inspired quick service brand (QSR) in the world, we’re also part of the biggest restaurant group in the world: Yum! Brands. 

Much of our fan love and authentic connection with our communities are rooted in being rebels with a cause. From ensuring we use high quality, sustainable ingredients to elevating restaurant technology in ways that hasn’t been done before… we will continue to be inclusive, bold, challenge the status quo and push industry boundaries.   

We’re a company that celebrates and advocates for different, has bold self-expression, strives for a better future, and brings the fun while we’re at it. We fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Más.

At Taco Bell, we’re Cultural Rebels. Want to join in on the passion-fueled fun? Learn more about the career below. 

About the Job:

The In Restaurant Digital Merchandiser on the Omnichannel Experience team is accountable for the end-to-end planning and execution of the kiosk and digital menu board (DMB) and drives impact across the Taco Bell business through delivering relevant content to align with business goals and the marketing calendar. With this role, you will be managing the content roadmap that aligns with the marketing calendar and our robust test calendar, delivering content that touches our 2 on-premises ordering channels, the kiosk and our largest channel (the drive-thru). The In Restaurant Digital Merchandiser will report to the Director, Omnichannel Customer Experience and be part of the digital transformation of how users experience Taco Bell at new levels.

The Day-to-Day:

  • Partner with Brand, Product, Creative, marketing operations and digital optimization teams to align on go to market plans for new product highlights in the drive-thru and kiosk
  • Manage content roadmap to align with the marketing calendar for any national launches as well as product and market tests
  • Manage all product tests that touch in-restaurant digital channels, partnering with product managers when necessary to support specific test requests
  • Manage the sections of the OMB (omnichannel merchandising briefs) for the in-restaurant channels, ensuring requests are made for all assets needed for the experience
  • Project manage workload and workflow for creative deliverables across all cross-functional partners to ensure efficiency, and accuracy.
  • Work with our vendor partner to ensure communication on creative development needs and timing, ensuring the creative process is followed and timing is executed to deliver on time.
  • Partner with the Senior Manager of Ecomm Merchandising and the menu optimization team to ensure that learnings are leveraged in national menu releases
  • Ensure Miro is updated with schematics and roadmaps on planned experiences for all national experience and test launches

Is This You?

  • BA/BS and at least 6+ years of experience in digital content management or equivalent years of experience in the digital space, experience in QSR a plus.
  • Proven understanding of the creative process to build digital creative assets for use in a digital channel
  • Project management, execution, and cross-functional experience that drives efficiency and continuity.
  • Strong collaboration and communication skills that translate to project ownership and accountability with a desire to understand, empathize, and continuously improve and solve problems.
  • High attention to detail ensuring that all stages within the process are complete in a timely manner, while holding cross-functional teams accountable for set deadlines
  • High emotional IQ with the ability to articulate complex ideas, achieve results, and create an enjoyable environment.
  • People first attitude and team mindset with a drive to win

Work-Hard, Play-Hard:

  • Hybrid work schedule and year-round flex day Friday
  • Onsite childcare through Bright Horizons 
  • Onsite dining center and game room (yes, there is a Taco Bell inside the building) 
  • Onsite dry cleaning, laundry services, carwash, 
  • Onsite gym with fitness classes and personal trainer sessions 
  • Up to 4 weeks of vacation per year plus holidays and time off for volunteering 
  • Tuition reimbursement and education benefits 
  • Generous parental leave for all new parents and adoption assistance program 
  • 401(k) with a 6% matching contribution from Yum! Brands with immediate vesting 
  • Comprehensive medical & dental including prescription drug benefits and 100% preventive care
  • Discounts, free food, swag and… honestly, too many good benefits to name 

Salary Range: ­­$107,800 to $137,000 annually + bonus eligibility + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

At Taco Bell, we Live Más and invite you to do the same. Take a seat at our table. Bring your voice. Bring you, just as you are, a Cultural Rebel. We want you to be your best self! 

Taco Bell is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity.  We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic.

Taco Bell is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.  

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Employment eligibility to work with Taco Bell in the U.S. is required as the company will not pursue visa sponsorship for this position.

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