HR Generalist

About TailorCare

TailorCare is transforming the experience of specialty care. Our comprehensive care program takes a profoundly personal, evidence-based approach to improving patient outcomes for joint, back, and muscle conditions. By carefully assessing patients' symptoms, health histories, preferences, and goals with predictive data and the latest evidence-based guidelines, we help patients choose and navigate the most effective treatment pathway for them every step of the way.

TailorCare values the experiences and perspectives of individuals from all backgrounds. We are a highly collaborative, curious, and determined team passionate about scaling a high-growth start-up to improve the lives of those in pain. TailorCare is a remote-first company with our corporate office located in Nashville. 

About the Role

The HR Generalist (HRG) at TailorCare is an important member of our People department, dedicated to making the employee journey a positive experience and enabling a high-performance culture. The HR Generalist serves as a critical resource in managing various functions within the HR department. This role is responsible for owning the pre-boarding and onboarding processes, ensuring HR compliance, overseeing payroll coordination and leave management, and partnering effectively with the company’s Professional Employer Organization (PEO). The HRG will coordinate special projects for the HR team, drive employee engagement initiatives, and advocate for employees’ questions, concerns, and suggestions. This position requires a proactive individual who is detail-oriented, committed to fostering a positive workplace culture, and thrives on moving quickly while maintaining a sharp focus on precision.

We are seeking a Nashville-based candidate for the position at TailorCare. This role will primarily be remote, with the expectation of coming into our Germantown office 1-2 days a week.

Primary Responsibilities

• Own and manage the new hire pre-boarding and onboarding processes to ensure a smooth transition for new employees. 
• Ensure compliance with all HR-related laws and regulations, maintaining up-to-date knowledge of industry standards. 
• Coordinate payroll and leave of absence processes in alignment with company policies.
• Serve as a primary resource and advocate for employees' questions, concerns, suggestions, and needs, fostering an open and inclusive environment. 
• Collaborate with the company’s PEO on various HR functions to ensure effective service delivery and compliance. 
• Support internal process improvements and coordinate special projects to enhance HR operations.
• Plan and execute employee engagement initiatives and virtual events to enhance workplace culture and employee morale. 
• Support recruiting efforts as needed with sourcing, scheduling, and candidate communication.  
• Assist with HR data tracking and reporting to ensure visibility into key people metrics.
• Develop and maintain strong relationships across departments to facilitate effective communication and collaboration. 
• Stay organized and manage multiple projects simultaneously, ensuring continued progress and adherence to deadlines.

Qualifications

• Bachelor’s degree in Human Resources Management, Business Administration, or a related field. 
• Minimum of 3 years of relevant work experience in Human Resources. 
• Strong interpersonal and communication skills, with the ability to tailor messages based on the audience. 
• Must be digitally savvy with proficiency in G-Suite, Canva, HR systems, AI tools, and Slack to enhance collaboration and streamline processes 
• Ability to build strong relationships and achieve results through collaboration with others. 
• Excellent project management skills, capable of addressing daily issues while advancing multiple projects in parallel.
• Ability to use data-driven insights to inform and support decision-making and actions.
• Startup, healthcare, and/or PEO experience is a plus

What's In It For You

• Meaningful Work: We are dedicated to our mission and deeply value our patients and each other. Each day offers the opportunity to make a positive impact.
• Work Environment: We operate as a remote-first company with options for a hybrid work model in Nashville.
• Time Off: Our generous paid time off (PTO) and holiday plans ensure you have ample time to rest and recharge.
• Family First: We offer paid parental leave and support a healthy work-life balance, encouraging flexibility and autonomy. We love talking about our family and pets! 
• Comprehensive Benefits: From Day 1, employees enjoy medical, dental, vision, life, and disability insurance, wellness resources and an employer HSA contribution.
• Fair Compensation: We are committed to equitable pay for all team members and support your future goals with a 401k plan that includes employer matching.
• Community: We foster an inclusive environment where you can rely on your teammates, share honest feedback, and feel comfortable being your authentic self at work each day. 

TailorCare seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. TailorCare is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.