Senior Product Manager- Clinical Operations

About TailorCare

TailorCare is transforming the experience of specialty care. Our comprehensive care program takes a deeply personal, evidence-based approach to improving patient outcomes for joint, back, and muscle conditions. By combining a careful assessment of patients’ symptoms, health histories, preferences, and goals with predictive data and latest evidence-based guidelines, we help patients choose—and navigate—the most effective treatment pathway for them, every step of the way.

TailorCare values the experiences and perspectives of individuals from all backgrounds. We are a highly collaborative, curious, and determined team passionate about scaling a high-growth start-up to improve the lives of those in pain. TailorCare is a remote-first company with a hybrid office in Nashville.

About the Role:

We are seeking a Senior Product Manager to lead our Clinical Operations Platform product. In this role, you will be a key partner to our Care Team, creating and improving the tools they use to deliver exceptional care to TailorCare patients. This is a unique opportunity to build a product that directly impacts patient outcomes and scales with our business as we expand into new markets and serve new customers.

You will be responsible for defining the product vision and strategy for the Ops Platform, ensuring it not only meets the current needs of our clinical teams but is also built for future growth. A critical part of this will be incorporating AI-enabled workflows to drive efficiency and optimize our care delivery processes. You'll work closely with clinicians, engineers, designers, and other stakeholders to ship products that make our operations more effective and scalable.

Key Responsibilities:

• Set the product strategy that aligns with business opportunities and growth
• Ideate and own product roadmap creation, refinement, and prioritization
• Identify customer problems, ideate innovative solutions, and collaborate closely with design and engineering for delivery
• Be the glue across all departments at TailorCare by earning stakeholder trust and delivering on commitments
• Build nimble prototypes alongside stakeholders
• Accountable for the success of their product portfolio, define and track key results and communicate progress with stakeholders.
• Help the team to think big and make good decisions quickly

 

Key Qualifications:

• 5+ years product management experience
• 5+ years healthcare technology and clinical process experience
• Experience working with clinical care workflows
• Technical expertise in conducting data analysis and able to use AI tools
• Strong knowledge of product management best practices
• Excellent communication and presentation skills 
• Bachelor’s degree from an accredited school

 

What's In It For You

• Meaningful Work: We are dedicated to our mission and deeply value our patients and each other. Each day offers the opportunity to make a positive impact.
• Work Environment: We operate as a remote-first company with options for a hybrid work model in Nashville.
• Time Off: Our generous paid time off (PTO) and holiday plans ensure you have ample time to rest and recharge.
• Family First: We offer paid parental leave and support a healthy work-life balance, encouraging flexibility and autonomy. We love talking about our family and pets! 
• Comprehensive Benefits: From Day 1, employees enjoy medical, dental, vision, life, and disability insurance, wellness resources and an employer HSA contribution.
• Fair Compensation: We are committed to equitable pay for all team members and support your future goals with a 401k plan that includes employer matching.
• Community: We foster an inclusive environment where you can rely on your teammates, share honest feedback, and feel comfortable being your authentic self at work each day. 

TailorCare seeks to recruit and retain staff from diverse backgrounds and encourages qualified candidates to apply. TailorCare is an equal opportunity employer and does not discriminate on the basis of age, sex, gender identity/expression, sexual orientation, color, race, creed, national origin, ancestry, religion, marital status, political belief, physical or mental disability, pregnancy, military, or veteran status.