General Manager Primary Logistics

takealot.com, a leading South African online retailer, is looking for a highly talented General Manager to join our Takealot Delivery team in Johannesburg DC.

We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people with integrity to join us.  We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to:  Head of Operations

Purpose of position: 

• The General Manager: Transport is responsible for regional fleet operations management.
• The role incumbent is responsible for management and execution of fleet operations pertaining to TAL Distribution Centres (DC), third party logistics service provider in region and branch operations; implementation of new services that affect operational platform; ensuring scalability of infrastructure in the DC, 3pl and branches to support growth; effective management of “owned” transport fleet in Takealot, and providing leadership to all operational staff in regions ensuring effective implementation, monitoring and adherence to key KPI’s to varied array of customer and partner supply chains.

Your responsibilities will include:

• Day to day operational management of operations in the region for Takealot Logistics
• Ensure 1st time delivery percentage of 98% or higher consistently
• Manage, lead and grow operational support team
• Management of 3pl partners in region
• Intervention and management with Franchises/branches in region to ensure delivery against
• 1st time delivery percentage
• Working closely with support teams in Tech, compliance, finance to deliver Takealot Logistics goals
• Effective management of fleet in region to ensure 100% compliance to Road Traffic Act, and ensure compliance to OEM fleet benchmarks
• Growing existing Takealot Logistics reach through new branches, satellites and product mix
• Champion and clearly communicate new central initiatives and processes to the team
• From a customer perspective, add significant value through forming part of the intellectual input to business supply chain issues and opportunities
• Maintain accurate reporting on cost and performance components
• Ensure use and accuracy of monitoring and management systems
• Review logistical processes with the objective of identifying efficiency improvements, implementing new or enhanced processes, while understanding the role of related systems, and the impact on upstream or downstream functions
• Interpret the merchandise seasonal plans to ensure efficient flow and distribution of products through the network
• Monitor the gap between the demand and supply planning processes to produce accurate supply strategies and plans, to achieve target customer service level agreements
• Cascade the strategy to the team and continuously provide them with direction
• Identify issues at high level and analyse, resolve them at a detailed level
• Take accountability for the quality of the technology and processes within the team, and implement changes and best practice as required
• Manage and Monitor logistics adherence to best practice and performance
• Lead the team in logistics performance projects
• Drive change and lead the implementation of best practice Define, train and improve of current internal processes
• Continuously monitor service levels and address issues
• Oversee the management of the logistics budget and negotiate the logistic contracts
• Oversee the compliance of data capturing into the portal and the accuracy of the invoicing
• process
• Ensure the proper utilization, maintenance, and follow up of the Takealot Logistics fleet as well as control and management of the cost of the fleet (fuel, maintenance, and repairs); also that a regular maintenance plan is set up for all vehicles
• Ensure the development / revision and / or the implementation and adherence to vehicle policy in the organization
• Takealot Logistics operational evangelist, understand clearly the Takealot Logistics business and provide input operationally, tactically and strategically on all operational facets

Competencies:

• Sound operational background within a highly unionized environment
• Strong organizational and administrative ability
• Hard working- 24 X 7 operation and willing to work extended hours
• Able to cope in a high-pressured environment
• Forthright but respectful
• An expert at doing, who can not only design but also execute
• Analytical, able to use data to make decisions
• Competitive, self-directed and strive to be the BEST

Qualifications:

• Degree in Logistics/Operations Management/ Supply Chain Management or Business/Commerce
• Post graduate qualification in any of the streams listed above
• Project management
• Advance diploma in Retail Management Principles

The Environment:

• takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared ambition of takealot.com being the leading e-commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers, it’s all in the execution after all.
• We love what we do and what we are creating.

We seek to Employ an Extra Ordinary Mind who:

• is forthright but respectful
• is an expert at doing, who can not only design but also execute
• is analytical, able to use data to make decisions
• is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
• is passionate about the potential of e-commerce and delivering a world-class customer experience
• is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
• is business SMART. Able to think about problems from a business perspective using technical and product input
• is curious and challenge the status quo
• is innovative and enjoys iteration
• is collaborative
• will be at the cutting edge of developing new concepts for takealot.com.
• thinks like an owner of the business.
• is SMART, has INTEGRITY and is HARDWORKING

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.