DC Operations Trainer

DC Operations Trainer
Takealot.com, a leading South African online retailer, is looking for a highly talented Engineer for Processes & Training
to join our team at the JHB Distribution Centre.

We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people to join us.  We offer
market related benefits, a great work environment and a promise that you won’t get bored, as long as you are
prepared for a challenge and want to build something great.

Your responsibilities will include:
Process Improvement and Optimization
 Have a full understanding of operational process and systematic flows to enable process improvements
 Assist operations with good system practice & change management
 Capture, design, and make recommendations to process flow through risk, security, and productivity gap
analysis
 Project manage assigned improvements and initiatives from design to implementation & execution
 Suggest and implement continuous improvement projects relating to process improvements
 Provide auditing and gap analysis on processes and procedures
 Apply lean methodologies to eliminate waste and improve efficiency
 Develop and deliver presentations to communicate complex processes to non-technical audiences
 Conduct regular benchmarking initiatives to stay competitive in the industry
Training and Development
 Develop and maintain work standards and characteristics that promote efficient staff and facility utilisation
 Assist in the coaching of staff towards meeting and exceeding performance expectations for quantity, quality,
timeliness, and efficiency
 Demonstrate, train and enforce Operational “Best Practices”
 Develop training material for new equipment and processes
 Provide solutions regarding operational training, methodologies, and onboarding procedures which include
working instructions and training material
 Conduct training sessions for end-users to ensure they can effectively execute all operational processes &
systematic understanding
Standard Operating Procedures (SOPs) and Compliance
 Routinely audit Operational SOPs
 Constant engagement with the workforce on the operational floor to evaluate SOP adherence and training
requirements
 Responsible for the rollout and upkeep of training administration automation which includes training
material access, assessments, and sign-off procedures
 Ensure ongoing updating and creation of SOPs for current and new processes
 Responsible for the creation, automation, and upkeep of the SOP database
 Complete time & motion studies in respective facilities
Attributes and Qualifications :
 BEng, BCom Logistics, BCom Supply Chain & Operations Management, or similar degree

 2 - 3 years field experience in staff training / staff development and/or process implementation
 Minimum 3 years relevant experience within DC Operations or eCommerce Industry
 Minimum 1 year working with WMS systems such as Oracle, Logfire, Manhattan, Red Prairie, SAP, Highjump
or similar
 Experience in BEST OPERATING PRACTICES
 Experience in Continuous improvement / Six Sigma
 Strong People management affinity
 High level of proficiency with MS Office packages
● Process fault finding and resolution
 Excellent communication skills, both written and spoken

The Environment
 Takealot.com employees are entrepreneurial and dynamic, smart, customer-centric, fun and have the shared
ambition of Takealot.com being the leading e-commerce company in Africa
 We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct
feedback/new ideas on where we can improve
 We are doers and not only thinkers, it’s all in the execution after all.
 We love what we do and what we are creating