Shift Manager

 

takealot.com, a leading South African online retailer, is looking for a highly talented Shift Manager to join our team in Johannesburg Warehouse.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us.  We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

The Shift Manager has complete responsibility for Inventory functional processes within the DC, managing all aspects of stock handling from receipt from suppliers to dispatch to customers. This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with TAKEALOT explosive growth while motivating others to meet the challenges of an extremely deadline-driven and fast-moving environment of E-commerce.

The position reports to the DC Outbound/Inbound Manager

Purpose of this role : 

The Inbound/Outbound Shift Manager has complete responsibility for Inbound/Outbound functional processes within the fulfillment centre, managing all aspects of stock handling from receipt from suppliers to filing the stock in inventory locations. This position requires a candidate with the proven ability to drive process improvements and the ability to keep pace with TAKEALOT explosive growth while motivating others to meet the challenges of an extremely deadline-driven and fast-moving environment of E-commerce.

Output: (What are you expected to deliver within the scope of your role)

• Operate an efficient Distribution Centre by identifying, implementing and managing optimal processes and procedures, to minimise costs and maximize working capital.

Your responsibilities will include:

• Overall management and coordination of allwarehousing functions
• Responsible for efficiently managing all aspects of stock handling from receipt from suppliers to dispatch to customers including the returns department
• Ensure daily, weekly and monthly planning is done for all warehousing operations and manage adherence to plan 
• Effective management of housekeeping
• Management of resource to be effective and efficient at lowest cost and according to changing needs
• Effective leadership and direction for the operation team through involvement and communication to deliver on the relevant key business drivers
• Manage customer liaison process and ensure that warehouse queries are resolved timeously and exception trends are addressed
• Ensure that warehouse space, equipment and warehouse flow is optimised and that future warehouse requirements are planned
• Ensure stock accuracy through disciplined stock control and implement stock accuracy improvement initiatives
• Measure and manage staff performance through formal staff appraisals, development, coaching and disciplinary procedures
• Ensure that all business processes, procedures and job profiles are documented and updated  Management reporting in terms of operational performance, productivity, stock control and budgets
• Manage projects according to stipulated time frames
• Liaising with suppliers

Qualifications :

• Grade 12
• Relevant tertiary education
• 5+ years’ experience in directly and indirectly managing people to deliver continuous improvement
• E-commerce experience
• ERP systems knowledge
• Experience in working with budgets and cost analysis
• LEAN or continuous improvement
• Performance management skills –knowledge of Industrial Relations and practices

Attributes :

• Strong communications skills
• A structured and disciplined management style
• Ability to motivate and inspire others a must
• Strong problem-solving skills
• Self-starter with high energy levels a must
• Well-developed business and operational acumen.
• Analytically minded and able to find and use data to inform decision making
• Ability to work under pressure with strict deadlines
• Good attention to detail
• Strong Customer Service Orientation Goal orientated and motivated to succeed
• Dynamic individual with proven experience in delivering change and innovative solutions

The Environment

1. We like to work hard but also enjoy ourselves. We love what we do and what we are creating.
2. You must possess a sense of urgency with the ability to manage multiple duties simultaneously with various deadline

Hours

1. Shift work when required
2. Candidates must be flexible to work weekends and/or overtime regularly

 

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa. 
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. 
• We are short on ego and high on output. 
• We are doers and not only thinkers, its all in the execution after all. 
• We love what we do and what we are creating.
• We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking. 

If you meet the above you are an Extraordinary Mind so come and join us! 

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.