Outbound DC Manager

 

takealot.com, a leading South African online retailer, is looking for a highly talented Outbound DC Manager to join our team at Our KZN Warehouse.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us.  We offer a market related, Total Remuneration Package which allows full flexibility according to your experience.

The DC Manager: Outbound will have Overall management and coordination of all warehousing function in the Outbound area. This position requires a candidate with the proven ability to drive process improvements and the
ability to keep pace with TAKEALOT explosive growth while motivating others to meet the challenges of an extremely deadline-driven and fast-moving environment of E-commerce.

Role reports to: DC Operations Manager

Key responsibility :

• Overall management and coordination of all warehousing functions in the Outbound area
• Operate an efficient Distribution Centre by identifying, implementing and managing optimal processes and procedures, to minimize costs and maximize working capital
• Responsible for efficiently managing all aspects of stock handling from picking stock orders to shipping and dispatching of parcels and associated processes Responsible for efficiently managing all aspects of stock handling from picking stock orders, packing and shipping and parcels and associated processes
• Ensure daily, weekly and monthly planning is done for all Outbound operations including but not limited to, resource planning, departmental organizational design, relief planning, seasonal planning and managing adherence to plans
• Effective management of housekeeping including but not limited to frequent engagement with OHS Officer, design, implementation and audit of departmental standards in accordance with business objectives.
• Management of resources to be effective and efficient at lowest cost and according to changing needs
• Effective leadership and direction for the operations team through involvement and communication to deliver on the relevant key business drivers
• Manage customer liaison process and ensure that Outbound queries are resolved timeously and exception trends are addressed and resolved
• Ensure that warehouse space, equipment and warehouse flow is optimized and that future warehouse requirements are planned
• Ensure stock accuracy through disciplined stock control and implement stock accuracy improvement initiatives
• Measure and manage staff through formal staff appraisals, development, coaching and disciplinary procedures
• Assert and drive accountability in all levels of staff
• Ensure that all business processes, procedures and job profiles are documented, updated and communicated to staff
• Management reporting in terms of operational performance, productivity, stock control and budgets
• Participate in annual budget process and long term planning, control monthly operational costs to stay within budget
• Efficient and safe operation of DC automation systems
• Manage projects according to stipulated time frames
• Liaising and negotiating with suppliers where required
• Conform to all Health, Safety and Environmental (HSE) standards and legislation as set out by the business and the OHS Act
• Drive continuous improvement measures within your department
• Engagement with internal stakeholders including but not limited to, national operations, human resources, risk & security and other relevant support functions
• Drive continuous improvement measures within your department
• Engagement with internal stakeholders including but not limited to, national operations, human resources, risk & security and other relevant support
  functions

Minimum required experience and qualifications : 

• Bachelor’s degree / National Diploma in Business, Engineering, Supply Chain or Logistics required.
• 8-10 years’ experience in Supply Chain Operations
• 5 years’ experience in operational project management
• 5+ years’ experience in directly managing people to deliver continuous improvement (Lean principles, 5S, multiskilling, cost saving drives)
• Self-starter with high energy levels
• Well-developed business and operational acumen
• Must be Analytically minded and able to find and use data to inform decision making

Attributes : 

• Proven track record of successfully implementing operational best practices in a distribution and the warehousing environment
• Strong verbal and written communications skills.
• A structured and disciplined management style
• Ability to motivate and inspire others
• Strong problem-solving skills
• Ability to work under pressure with strict deadlines
• Good attention to detail (imperative)
• Strong Customer Service orientation Goal orientated and motivated to succeed
• Dynamic individual with proven experience in delivering change and innovative solutions
• Preferred experience:
  • Fast paced environment
  • E-commerce experience (preferable)
  • Fine picking experience
  • ERP systems knowledge
  • Experience in working with budgets and cost analysis.
  • LEAN or continuous improvement
  • Performance management skills –knowledge of Industrial Relations and practices
  • Strong financial acumen Hours
  • Candidates must be flexible to work weekends and/or overtime regularly. Night shift during peak months might be required

The Environment

• We like to work hard but also enjoy ourselves. We love what we do and what we are creating.
• You must possess a sense of urgency with the ability to manage multiple duties simultaneously with various deadline.

Hours

• Shift work when required.
• Candidates must be flexible to work weekends and/or overtime regularly.

The Environment: 

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa. 
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve. 
• We are short on ego and high on output. 
• We are doers and not only thinkers, its all in the execution after all. 
• We love what we do and what we are creating.
• We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking. 

If you meet the above you are an Extraordinary Mind so come and join us! 

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.