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Branch Supervisor

Port Elizabeth

Takealot Fulfilment Solutions (TFS), a division of Takealot Online (RF) (Pty) Ltd, is looking for a highly talented Branch supervisor  to join our team in Port Elizabeth 

Join Our Mission at Takealot Fulfilment Solutions | We Are TFS

Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.

Who We're Looking For:

Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values. 

 

This position reports to the : Hub Manager 

Your responsibilities can include:

  • Responsible for the supervision of the fleet and all other secondary roles which flow from this function.
  • Ensures the on-time delivery of product to/from the distribution center. 
  • Ensure that fleet is adequate for operations and fully maintained
  • Ensure effective maintenance of fleet and manage schedules vehicle services
  • Ensure consistent application of company policies and procedures
  • Must continually work to promote the orderliness and cleanliness of the work area and maintain all company standards.
  • Maintain daily meetings with staff. Meetings are focused on KPI management and other operational feedback for MR and Last mile deliveries
  • Works closely with management to identify and resolve all issues and ensure quality service to our customers
  • Ensures all drivers follow company procedures and apply discipline when and if necessary.
  • Perform all other duties as assigned by the Branch Manager
  • It is required of you to work until your daily responsibilities are completed, which might result in you working longer than normally.
  • Ensure Drivers are available for last mile deliveries daily, by working closely with the labour brokers with driver and assistant requirements.
  • Compete accident and incident reports timeously and submit to respective parties
  • Ensure that fleet costs are clearly recorded and reported to Branch Manager
  • Manage daily staff and overtime efficiently to ensure labor cost is controlled
  • Extracts data and generates reports which will assist in performance tracking and decision making.
  • Ensures all CODs are cashed up and reconciled daily.
  • All administrative documentation is labelled and filed as per procedures.
  • All daily, weekly and monthly reports/ meeting minutes are up to date 
  • KPI reports sent out timeously daily and are posted on notice boards
  • Trains and supervise Driver Admins and Drivers to carry out the functions under their control.
  • Uploads all new drivers for verifications.
  • Oversees and arranges staff transport.
  • Ensure that all staff are at work and attendance is 100%. All absent staff to have suitable corrective action to be taken consistently
  • Measure and manage staff through formal staff appraisals, development, coaching and disciplinary procedures
  • Effective leadership and direction for the team through involvement and communication to deliver on the relevant key business drivers
  • Ensure 5S housekeeping standards are implemented and maintained
  • Implement and maintain health and safety standards in you appointment as Fire Fighter
  • Ensure the team complies to COVID19 protocols

Qualifications and experience:

  • Minimum of Grade 12
  • Tertiary qualification preferred
  • Minimum of 3 years’ experience 

Attributes required :

  • Solutions-oriented, can-do attitude; self-motivated,
  • Self-starter with high energy levels
  • Strong organizational & prioritization skills
  • Attention to detail
  • Ability to interact with internal & external stakeholders at all levels
  • Comfortable with change and excellent team player
  • Comfortable with learning and adapting to new systems
  • Be able to work in a pressured environment
  • Be able to complete tasks quickly & efficiently
  • Be willing to go the extra mile
  • A structured and disciplined management style
  • Ability to motivate and inspire a team
  • Computer literacy (excel, word, PowerPoint)
  • Knowledge of vehicle tracking systems
  • Experience in directly and indirectly managing people to deliver continuous improvement

Why Join TFS:

  • Purpose-driven impact: Transform lives through logistics innovation
  • Advanced technology: Work with cutting-edge systems in a fast-paced environment
  • Career growth: Thrive in an agile space that champions continuous improvement
  • Inclusive culture: Your unique perspective drives extraordinary results

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values. 

More than just a job, we offer: 

A culture that celebrates individual uniqueness while championing the strength of togetherness. Be part of creating sustainable, scalable solutions that make a difference across South Africa's e-commerce landscape.

Takealot Fulfilment Solutions (TFS) is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.

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