Product Data Analyst

takealot.com, a leading South African online retailer, is looking for a highly talented Product Data Analyst to join our team. 

We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment, and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

Think you’ve been challenged before? Think again!

• Scale: 4 million happy shoppers shop online on takealot.com. Show them what you can do.
• Learn: We work with the best of the best, and then some. Code alongside industry leaders and upskill in record time. 
• Grow: Expand your career in the fast-growing Takealot Group: takealot.com and Mr D. We like to promote from within: Here’s your chance. 

The Storefront Digital Experience team is at the core of our eCommerce platform, responsible for shaping and optimizing the full customer journey—from the homepage through discovery, consideration, and checkout, all the way to post-purchase interactions. We own and evolve key experience surfaces including search, navigation, product detail pages, cart, and checkout. By working cross-functionally, we aim to create seamless, intuitive, and high-performing digital experiences that drive engagement, satisfaction, and sustainable business growth.

As a Product Analyst, you’ll be functionally embedded within this team, acting as a strategic thought partner to product managers, designers, and engineers. You’ll apply a data-informed perspective to every stage of the product development process—uncovering user behavior insights, designing and evaluating experiments, and measuring the impact of new features and optimizations across all digital touchpoints. This is a high-impact role where your work will directly influence product direction, help prioritize what matters most, and shape how millions of customers interact with our platform every day.

We work in truly cross-functional product teams, where product, design, engineering, and analytics collaborate closely to solve meaningful customer problems and deliver measurable value. Product analytics plays a foundational role in this model—bringing clarity to complexity, surfacing opportunities through data, and enabling teams to move with confidence. We believe that the best product decisions come from the intersection of customer insight, business impact, and analytical rigor—and in this role, you’ll be at the center of enabling that vision.

This position reports to the BI Manager.

Your mission, should you choose to accept it:

As a pivotal analytical partner, you will work closely with product managers and engineers to shape innovative features and technologies that elevate the customer experience and drive measurable impact. You will be both independently and jointly accountable for how we measure product performance, define success, and guide teams toward confident, data-informed decisions. Your insights will directly influence roadmap priorities, product iteration, and long-term strategy.

• Driving Product Innovation: Serve as the primary analytical counterpart to product teams, contributing critical insights that inform the development of cutting-edge features and help shape the future of our digital experience.
• Unlocking User Insights: Analyze user behavior and feedback to identify patterns, uncover friction points, and translate findings into actionable recommendations that improve product usability, engagement, and satisfaction.
• Defining Success: Design clear, scalable performance frameworks and KPIs that enable teams to track progress, evaluate product outcomes, and align efforts across disciplines.
• Scaling Experimentation: Build and champion experimentation frameworks, methodologies, and tools that empower product teams to test hypotheses rigorously and iterate with confidence.
• Fostering a Data-Centric Culture: Advocate for data-informed thinking across the organization, promoting best practices and ensuring that product decisions are consistently grounded in evidence and insight.

The skills we need:

• Solutions-oriented, can-do attitude and high energy
• Excellent problem-solving skills
• Proven track record of delivering high-quality work, in a fast-paced environment
• Focus on getting the job done, but have fun doing so
• Taking ownership and displaying accountability in the work required of you
• Have an interest in e-commerce, building a brand and business
• Customer-centric

Qualifications and Experience:

• Bachelor’s Degree, BTech or Advanced Diploma in Information Systems, Computer Science, Mathematics, or Engineering and 3 years of experience in a Product Analyst or in a similar analytical role.
• In the event that you do not have a bachelor’s degree or an advanced diploma (in Information Systems, Computer Science, Mathematics, or Engineering), an equivalent experience requirement must be met, which equates to a minimum of 6 years of experience in a Product Analyst or in a similar analytical role.
• Proven Experience: 4+ years of hands-on experience as a Product Analyst or in a similar analytical role, ideally within a high-scale e-commerce or digital consumer product environment. Experience supporting product teams across key areas like search, navigation, PDP, cart, or checkout is a strong plus.
• Strategic & Commercial Acumen: Ability to connect the dots between data and business goals, bringing both technical depth and strategic thinking to stakeholder conversations. Comfortable collaborating with commercial, product, and UX teams to guide decision-making and maximize business impact.
• Behavioral Analytics: Demonstrated experience in analyzing onsite user behavior using tools like Google Analytics, Adobe Analytics, or Amplitude to surface actionable insights and track feature adoption and performance.
• Data Proficiency: 3 years solid expertise in SQL for data extraction and transformation, working knowledge of Python for deeper analysis, modeling, or automation workflows.
• Experimentation Mastery: Strong understanding of A/B testing principles and methodologies, including statistical evaluation and test design. Experience working with experimentation platforms (e.g., Optimizely, Google Optimize, or internal tooling) and guiding teams in setting up and interpreting tests.
• Dashboarding & Data Visualization: Proficient in building and maintaining dashboards using tools such as Tableau, Looker, or Power BI to democratize access to key metrics and enable self-serve insights for stakeholders.
• Data Engineering Fluency: Familiarity with modern data workflows and orchestration tools such as Airflow, dbt, and BigQuery, with a strong understanding of data pipelines, version control (Git), and scalable analytics architecture.
• Communication & Influence: Excellent written and verbal communication skills, with the ability to simplify complex analysis for a variety of audiences. Comfortable presenting to stakeholders at all levels and advocating for data-informed decisions.
• Cross-Functional Collaboration: A team player who thrives in cross-functional environments and contributes actively to the broader Analytics or Product Insight community. Skilled in supporting, challenging, and aligning stakeholders across product, design, engineering, and commercial teams.

Let’s talk about life @ Takealot Group

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Remote working: Love water cooler chats and working from home? Takealot.com offers a hybrid working model for the best of both worlds.
• Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best, by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera and more.
• Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Staff discount. Millions of products across 28 departments. What more could you ask for?
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Right tools, right job: Mac or Windows, two monitors or one. Whatever your preference, you’ll work on the latest tech, off the latest tech.
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere. 
• Tech stack (for days): ReactJS, Python, Scala, Kotlin, Swift, Google Cloud, Kafka, Redis, Kubernetes and all things machine learning. If you build it, they will come.
• Free parking: No more 5km fun runs to your desk (unless you want to). 

Like what you see? 

If you meet the above you are an Extraordinary Mind. Apply today!!

Takealot.group is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.