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QA Manager - Logistics - FY27

Cape Town

Takealot.com, South Africa’s leading online retailer, is looking for a highly talented QA Manager (Logistics) to join our team. 

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

 

Who’s who in the tech space

The position reports to the QA Test Manager. 

 

Your mission should you choose to accept it:     

  • Lead and provide strategic oversight to multiple QA teams across diverse products and stakeholders, ensuring alignment with overall business objectives.
  • Foster seamless coordination and robust communication channels among QA teams and various product stakeholders to build a cohesive quality assurance strategy.
  • Cultivate a self-sustaining environment where teams are empowered to make autonomous decisions, thereby allowing you to dedicate efforts towards strategic enhancements and innovation in the QA domain.
  • Engage actively in QA processes to garner insights and drive technical advancements, leveraging firsthand experience and hand-on involvement to refine processes and develop strategic initiatives.
  • Build and nurture strategic alliances with product teams within and across divisions to synchronise QA goals with broader business strategies.
  • Contribute to the Community of Practice for Quality Assurance within the engineering landscape to share knowledge and best practices.
  • Spearhead recruitment efforts to attract top talent for the QA team, ensuring a robust and competent workforce.
  • Elevate development quality by formulating and instituting superior testing processes and practices in collaboration with engineers and engineering managers.
  • Collaborate with engineering leadership to architect and manage an integrated roadmap for automation initiatives, with a focus on enhancing efficiency and coverage.
    Play a pivotal role in refining the automation strategy and expanding automation coverage for both UI and service-based tests.
  • Ensure teams continuously develop, execute and maintain comprehensive test cases to identify and address bugs, aligned with best practices and strategic objectives.
  • Oversee the creation and maintenance of sustainable and reusable test data, ensuring data integrity and efficiency.
  • Proactively identify testing gaps and lead the collaborative resolution process with automation engineers, engineers, and QA Analysts.
  • Maintain rigorous standards in bug identification, documentation and tracking in line with strategic goals and industry best practices.
  • Oversee regression testing operations, ensuring robust quality control when addressing resolved bugs.
  • Ensure continuous feedback from production issues is integrated into the QA test base by reevaluating coverage and updating test cases to uphold adequate coverage.
  • Strategically increase code coverage across the technology stack by identifying critical tests at the unit, service, and functional levels.
  • Develop and disseminate detailed status reports based on test outcomes to team leaders, highlighting implications for overall project plans and timelines.
  • Initiate and drive programs aimed at elevating QA visibility in project progress, building dynamic relationships with product stakeholders to ensure early and proactive QA engagement in upcoming projects.
  • Mentor and coach the test teams and engineers, enhancing their capabilities in test methodologies and automation practices.

Skills needed:

  • Stakeholder Relationship Management: Demonstrated ability to build and maintain effective relationships with a diverse range of stakeholders across multiple teams and divisions.
  • Leadership and Coordination: Proven experience in leading and coordinating cross-functional efforts, ensuring alignment and achievement of common quality objectives across various teams.
  • Team-Oriented Approach: A team player who excels as an active listener, mentor and communicator, fostering collaboration and knowledge sharing.
  • Decisive and Resilient: Exhibits solid reasoning and decision-making abilities, thriving under pressure and adapting to fast-paced environments.
  • Passion for Quality and Innovation: Deeply passionate about technology, systems and most importantly, quality assurance, with a drive to implement and sustain innovative solutions.
  • Continuous Learner: Naturally curious and committed to staying abreast of the latest trends and advancements in the testing craft.
  • Self-Motivated and Adaptive: Highly self-driven with an aptitude for rapid learning and adaptability to new tools and processes.
  • Efficient Worker: Capable of working efficiently both independently and as part of a collaborative team environment.
  • Analytical and Problem-Solving Expertise: Strong analytical skills with a keen ability to understand, critique and refine requirements to meet strategic goals.
  • Effective Communicator: Possesses strong communication skills, essential for articulating complex ideas and facilitating productive discussions across diverse teams.

Qualifications and experience:

  • Bachelor’s Degree or Advanced Diploma in Information Systems, Computer Science, Mathematics, Engineering and a minimum of 5 years of Software QA experience in a software/technology environment is required, 2 years of which should be in a QA management role.
  • In the event that a candidate does not have a Bachelor’s Degree or an Advanced Diploma (in Information Systems, Computer Science, Mathematics, or Engineering), an equivalent experience requirement must be met, which equates to a minimum of 8 years of Software QA management experience in a software/technology environment, 4 years of which should be in a QA management role. 
  • Experience managing QA efforts across multiple teams to ensure alignment with best practices and cohesive QA strategies.
  • Strong background in designing and implementing scalable QA processes and strategies to support continuous improvement and efficiency.
  • Proven experience overseeing the full Software Development Life Cycle (SDLC) testing process (development, unit, API, performance, system testing, etc.).
  • Hands-on expertise in both glassbox and behavior based testing methodologies, including writing clear, concise, and comprehensive test plans and cases.
  • Proficiency in SQL and scripting, with experience in tools such as Jenkins or other CI/CD applications.
  • Experience with automation frameworks (e.g., Playwright) and in-house integration testing tools built in Python and Kotlin, with a strong understanding of configuration management and version control.
  • Experience with performance and security testing is an advantage.
  • Ability to quickly adapt to new technologies and tools to improve testing processes.

 

 

Think you’ve been challenged before? Think again!

  • Scale: Over 2.5 million happy shoppers shop online on takealot.com. Show them what you can do.
  • Learn: We work with the best of the best, and then some. Code alongside industry leaders and upskill in record time.
  • Grow: Expand your career in the fast-growing Takealot Group: takealot.com, Superbalist.com and Mr D. We like to promote from within: Here’s your chance.

Let’s talk about life @ Takealot Group

  • The power is in your hands: We offer a market-related, Total Remuneration Package that allows full flexibility according to your needs. Go on, be the master of your own destiny.
  • No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
  • Remote working: Love water cooler chats and working from home? Takealot.com offers a remote working model with the option to come into the office. The choice is yours to be at the office, fully remote or a mix.
  • Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best, by learning from the best.
  • Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera and more.
  • Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
  • Staff discount: Millions of products across 28 departments. What more could you ask for?
  • TakealotMore Benefit
  • Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
  • Right tools, right job: Mac or Windows, two monitors or one. Whatever your preference, you’ll work on the latest tech, off the latest tech.
  • Help when you need it most: Confidential counselling, legal support, and financial guidance, for free, anytime, anywhere. 
  • Tech stack (for days): ReactJS, Python, Scala, Kotlin, Swift, Google Cloud, Kafka, Redis, Kubernetes, and all things machine learning. If you build it, they will come.
  • Free parking: No more 5km fun runs to your desk (unless you want to). 

 

Like what you see? 

If you meet the above you are an Extraordinary Mind. Apply today!!

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference

 

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Before You Click That Apply Button...

We know finding the right role is just as important as finding the right person for the role. That’s why we want to be upfront about what you can expect. Below, we’ve outlined a few points to help you assess whether this opportunity aligns with your goals, skills and preferences.

Take a moment to read through the sections below:

Why this role might NOT be for you:

  1. You prefer clearly defined tasks over strategic thinking – This role requires a significant focus on strategic oversight and innovation rather than solely following predefined tasks.
  2. You're not comfortable leading multiple teams simultaneously – Managing multiple QA teams and stakeholders across diverse products is a central part of the job.
  3. You’re not comfortable building and maintaining relationships – This role requires actively engaging with diverse teams and divisions to ensure alignment and collaboration
  4. You prefer to avoid hands-on involvement – While this is a leadership role, there is also an expectation of being actively engaged in QA processes.
  5. You’re not driven by innovation – This role requires a strong focus on refining processes and creating strategies to drive continuous improvement
  6. You find working in a fast-paced environment overwhelming – The role involves adaptability to a dynamic and sometimes high-pressure setting.
  7. You’re not passionate about recruiting and nurturing top talent – This role requires a strong commitment to attracting, retaining and developing the best people to build and sustain a high-performing team.
  8. You’re not interested in driving automation initiatives in partnership with Engineering teams – This role requires a strong focus on collaborating with Engineering teams to develop automation strategies and expand automation frameworks.

 

Takealot is not the right fit for everyone, and that’s okay. We’ve listed the points above to provide clarity and transparency about the expectations for this role. Choosing not to apply based on these factors is something to be proud of—it means you know yourself and the environments where you can truly thrive.

Why this role might be for you:

  1. You thrive in a strategic leadership role – You enjoy overseeing and aligning multiple teams to achieve broader business objectives.
  2. You’re passionate about quality assurance and innovation – You have a drive to implement superior testing processes and stay updated on QA trends.
  3. You excel at stakeholder relationship management – You’re skilled at building trust and aligning goals across teams and divisions.
  4. You’re not afraid to fail – You understand that failure is part of growth and see it as an opportunity to learn, improve, and inspire others to do the same.
  5. You’re hands-on and proactive – You value engaging directly with QA processes to identify insights and improvements.
  6. You have a proven track record in automation strategies – You’re adept at expanding automation coverage and architecting roadmaps for automation initiatives.
  7. You’re a collaborative team player – You thrive in environments that require close cooperation and coordination across departments.
  8. You enjoy tackling complex problems – Your analytical and problem-solving skills enable you to refine requirements and identify strategic gaps.
  9. You adapt well to fast-paced environments – You can make decisions under pressure and adapt to changing priorities with resilience.

 

If you found yourself nodding along to the points above, then it’s time to dive into your application and let’s find out if we’re a great match!

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