Executive Recruiter

At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non-profits, and minimizing our global footprint. Each day, thousands of employees, customers, and partners all over the world trust Talkdesk to deliver a better way to great experiences.

We are recognized as a cloud contact center leader by many of the most influential research organizations, including Gartner and Forrester. With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #16 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.

At Talkdesk, we embrace FAST, our fundamental operating principles that define who we are as an organization. These principles drive us to make the impossible possible. FAST: Focus + Accountability + Speed = Talkdesker.

• Focus: Focus time, energy and attention on what is most impactful for the business and thoughtful about how and when to partner with others.
• Accountability: Hold self and others accountable to meet commitments and drive results. Accept responsibility for successes and failures.
• Speed: Execute with agility and urgency. Act promptly, decisively, and without delay. Make good and timely decisions that keep the organization moving forward.
• Talkdesker: YOU!

We’re seeking an experienced Executive Recruiter to help us shape the next generation of leadership at Talkdesk. This is a high-visibility, high-impact role — partnering directly with our executive team to attract transformative leaders who will drive growth, innovation, and culture in our AI-first future. You’ll join a company on the verge of its next chapter — expanding globally, innovating in AI, and redefining what customer experience can be. As part of our Talent team, you’ll have a front-row seat to build the leadership foundation that shapes our future.

Responsibilities

• Lead full-cycle executive recruiting across all functions — from sourcing to offer — with precision, discretion, and a best-in-class candidate experience.
  
  
• Partner directly with C-level and senior leadership to define global search strategies, assess talent needs, and deliver world-class executives across Marketing, Sales, Finance, Operations, HR, Product, and beyond.
  
  
• Build trusted advisory relationships with business leaders, offering insight, coaching, and market intelligence throughout the hiring process.
  
  
• Design and execute innovative sourcing strategies that surface diverse, high-impact talent in both active and passive markets.
  
  
• Act as a brand ambassador, elevating Talkdesk’s executive value proposition and shaping how top talent experiences our company.
  
  
• Champion a high-touch, high-integrity approach that ensures exceptional engagement with candidates and internal stakeholders.
  
  
• Champion AI-driven hiring approaches and continuously raise the bar on talent quality and recruiting excellence.
  
  

Qualifications

• 10+ years of recruiting experience, including 3+ years leading executive-level searches (VP and above).
  
  
• Proven success hiring for leadership roles in high-growth technology or SaaS environments.
  
  
• Strong business acumen, with deep understanding of organizational dynamics and the impact of executive talent.
  
  
• Exceptional stakeholder management and communication skills, with a consultative and data-driven approach.
  
  
• Creative and resourceful sourcing strategist with a passion for discovering and engaging world-class leaders.
  
  
• Bachelor’s degree or equivalent experience.
  
  

Pay Range (Base Pay): $152,000-$228,000

Other Types of Pay: Based on level and role the employee may be eligible for long term incentives in the form of equity and short term incentives of either bonus or commission. 

Health Insurance: Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP).

Retirement Benefits: 401(k) plan

Paid Time Off: Talkdesk offers an uncapped paid time off program, subject to manager approval and consistent with business needs. 

Paid Holidays: Talkdesk offers 14 paid holidays each year. 

Paid Sick Leave: Employees have uncapped paid time off, subject to manager approval and consistent with business needs. 

Method of Application: Apply online.

Application Window: The application window is expected to close at least 10 days from the posting date.

All questions or concerns about this posting should be directed to the Talent team at People.Support@talkdesk.com.

Work Environment and Physical Requirements:

Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)

The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.