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Operations Specialist

Chicago, IL

Role: Operations Specialist
Location: Chicago, IL – In-Person (3/days week)
Reports to: Head of Marketing Operations

tastytrade is hiring an Operations Specialist to help keep our marketing projects organized, on time, and properly resourced. This role is responsible for the day-to-day operational health of marketing initiatives, making sure work is moving forward, teams have what they need to execute, and nothing falls through the cracks between planning and delivery. The ideal candidate has 5+ years of operations experience and is highly organized, process-driven, and comfortable managing multiple projects at once. This person is skilled at running the operational side of programs and has experience working with outside partners. Strong communication skills are essential, since this role works across marketing and with outside partners regularly. Comfort using AI tools to work more efficiently is also important for this role.

What You'll Do

  • Track marketing project timelines and deliverables, flagging anything at risk of slipping
  • Check in with marketing teams to confirm they have what they need to keep their work moving
  • Keep project management systems and workflows updated so status is always clear and current
  • Support financial tracking on marketing projects, including budgets, purchase orders, and invoicing
  • Support day-to-day coordination with external vendors and partners
  • Help spot bottlenecks or gaps in marketing processes and bring them to the team's attention
  • Pull together status updates and reporting on projects, timelines, and resourcing
  • Answer questions from cross-functional teams looking for visibility into marketing project status
  • Use AI tools to find efficiencies and streamline recurring work

What You'll Need

  • 5+ years of operations experience
  • Strong project management skills, with experience using project management systems and tools
  • Highly organized with excellent attention to detail
  • Experience handling budgets, purchase orders, and invoicing
  • Experience managing relationships with external vendors and partners
  • Strong written and verbal communication skills
  • Ability to manage multiple projects and priorities at once in a fast-paced environment
  • A proactive, solutions-oriented approach to problem solving
  • Comfort using AI tools to find efficiencies

Nice to Have

  • Experience in marketing operations or digital marketing
  • Experience with marketing automation platforms or CRM systems
  • Familiarity with budget tracking or basic financial reporting
  • Experience in fintech, trading, and/or regulatory industries

Discretionary Performance Bonus: 8-12% of base salary based on individual and company performance.

Salary Range: $75,000-$110,000

About IGNA + tasty

IG North America is home to tastytrade, tastylive, and tastyfx—a family of brands built to democratize trading and empower individual investors. Founded in Chicago by the creators of thinkorswim, acquired by London-based IG Group in 2021, we combine startup innovation with the backing of a FTSE 100 fintech operating across five continents serving over 1.3m customers and handling billions of dollars in transactions – built on scale, trust, and proof. From our headquarters in Chicago's Fulton Market, our team builds award-winning trading platforms, produces live financial education content daily, and creates technology that makes complex markets accessible. tastytrade is our retail brokerage for self-directed investing and trading, with tastylive providing content to educate our customers. tastyfx is the fastest-growing forex broker in the US. We're a lean, collaborative team that values autonomy, pragmatism, and impact. Whether you're building technology, creating content, serving customers, or supporting operations, you'll work alongside people who are passionate about disrupting traditional finance and genuinely care about helping traders succeed. Our culture rewards initiative, embraces experimentation, and measures success by the value we create for our users. The bar is high – bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG|tasty – the future gets built here.

Location: Our office is in the West Loop - Chicago's growing center of tech, great cuisine, and high-end bars.

tastytrade | tastylive | tastyfx 
1330 W Fulton Market, Chicago, IL 60607

*Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they have every single qualification. Our team is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your experience doesn’t align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles!

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