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Implementation Manager

Madrid, Spain

Company

Founded by CPAs, tax attorneys, and engineers, Taxbit is the leading innovator automating global tax reporting for the digital economy. Taxbit's AI-enabled platform streamlines compliance related to digital assets, payments, and other financial transactions. Its unique combination of deep subject matter expertise and AI-forward technology have made it a fast-growing disruptor trusted by the world's leading fintechs, marketplaces, digital asset players, Big 4 accounting firms, traditional enterprises, and government agencies. Backed by top-tier Silicon Valley VCs, Taxbit's team is located across offices in San Francisco, New York, Seattle, Salt Lake City, London, Madrid, and Singapore.

Opportunity for Impact

As an Implementation Manager, you’ll serve as a trusted advisor to our enterprise customers by: 

  • Partnering closely with exchanges, marketplaces, and FinTechs to design, implement, and activate TaxBit’s products and solutions
  • Working in close collaboration with our engineers and subject matter experts (SMEs) to optimize quality and business impact for your portfolio of customers
  • Creating feedback loops from our largest customers back to our engineering teams to help inform our product roadmap and design value-adding products 

You’ll have lots of fun opportunities to scale your impact in a hypergrowth startup! 

Role and Responsibilities

  • Project manage complex implementation engagements for enterprise accounts
  • Oversee overall project plan and implementation with TaxBit SMEs and engineers
  • Capture and document clients’ business goals then translate the goals into technical requirements
  • Work with TaxBit SMEs and engineers to document clients’ data requirements and architecture to drive discussions with clients
  • Establish, develop and own client relationships with business and IT stakeholders
  • Help clients integrate with TaxBit’s product suite
  • Debug and investigate complex issues independently and escalate as needed
  • Lead customer launches and ensure post go-live success
  • Contribute to a great team culture and working environment

Professional Qualifications

  • Bachelor’s Degree in Accounting, Business, Information Systems or similar
  • 4+ years of experience in technology consulting, professional services, data analysis or related fields

Personal Characteristics 

  • Fluent in English; native fluency in a main European language; preferred business-level proficiency in 1-2 additional languages
  • Experience in enterprise architecture, including AWS, integration technologies, and APIs
  • Experience working with Engineering teams
  • Effective communication and client management skills
  • Strong problem solving skills and an ability to thrive amidst ambiguity
  • Strong desire to work in a hyper-growth startup with a collaborative teamwork and leadership approach
  • Passion for and curiosity about digital assets
  • Background and expertise in FinTech, RegTech, or Tax & Accounting preferred 

Compensation

The base salary range for this role is €60,000–€100,000. Certain roles may be eligible for incentive compensation, equity, and benefits. Actual compensation will vary depending on various job-related factors, including, but not limited to location, experience, level, and job qualifications.

Benefits & Perks

  • Competitive cash compensation (based on experience)
  • Equity (RSUs)
  • Competitive benefits package
  • Modern pension plan
  • Financial wellness benefits
  • Hybrid work model: 3 days in-office, 2 days remote/flexible
  • Paid Time Off (PTO)
  • Monday team lunches, snacks, and drinks
  • Paid parental leave
  • Workplace autonomy and flexibility in task execution

Empresa

Fundada por contables públicos (CPA), abogados fiscalistas e ingenieros, Taxbit es la empresa líder en innovación dedicada a automatizar la información fiscal global para la economía digital. La plataforma de Taxbit, impulsada por inteligencia artificial, agiliza el cumplimiento normativo relacionado con activos digitales, pagos y otras transacciones financieras. Su combinación única de profundo conocimiento especializado y tecnología avanzada de IA la han convertido en una entidad disruptiva de rápido crecimiento, en la que confían las principales empresas fintech, marketplaces y actores del sector de activos digitales del mundo, así como las "Big 4", empresas tradicionales y agencias gubernamentales. Respaldada por fondos de capital riesgo de primer nivel de Silicon Valley, el equipo de Taxbit trabaja desde sus oficinas en San Francisco, Nueva York, Seattle, Salt Lake City, Londres, Madrid y Singapur.

Oportunidad de impacto

Como Implementation Manager (gestor/a de implantación), actuarás como asesor de confianza para nuestros clientes corporativos mediante las siguientes funciones:

  • Colaborar estrechamente con plataformas de intercambio (exchanges), empresas FinTech, y Marketplaces para diseñar, implementar y poner en marcha los productos y soluciones de Taxbit
  • Trabajar en colaboración directa con nuestros ingenieros y expertos en la materia (SMEs) para optimizar la calidad y el impacto de negocio en tu cartera de clientes
  • Crear canales de retroalimentación (feedback loops) entre nuestros clientes más importantes y nuestros equipos de ingeniería, ayudando a definir nuestra hoja de ruta (roadmap) y a diseñar productos que aporten valor añadido.

¡Tendrás varias oportunidades para ampliar tu impacto en una startup en fase de hipercrecimiento!

Funciones y responsabilidades 

  • Gestionar proyectos de implantación complejos para cuentas corporativas (enterprise)
  • Supervisar el plan de proyecto global y su ejecución junto con los ingenieros y expertos en la materia (SMEs) de Taxbit
  • Captar y documentar los objetivos de negocio de los clientes para, posteriormente, traducirlos en requisitos técnicos
  • Colaborar con los ingenieros y expertos de Taxbit en la documentación de la arquitectura y los requisitos de datos de los clientes para liderar las reuniones técnicas
  • Establecer, desarrollar y consolidar relaciones sólidas con los interlocutores de negocio y de TI (stakeholders) del cliente
  • Ayudar a los clientes en la integración con el ecosistema de productos de Taxbit
  • Investigar y resolver incidencias complejas de forma autónoma, realizando el escalado de las mismas cuando sea necesario
  • Liderar los lanzamientos de los clientes y asegurar el éxito del proyecto tras la puesta en marcha (go-live)
  • Contribuir a mantener una excelente cultura de equipo y un gran ambiente de trabajo

Perfil profesional

  • Titulación universitaria en Contabilidad, Administración de Empresas, Sistemas de Información o una disciplina similar
  • Más de 4 años de experiencia en consultoría tecnológica, servicios profesionales, análisis de datos o campos relacionados

Aptitudes personales

  • Fluidez de inglés; fluidez nativa en un idioma europeo principal; se valorará positivamente un nivel profesional en 1 o 2 idiomas adicionales
  • Experiencia en arquitectura corporativa, incluyendo AWS, tecnologías de integración y APIs
  • Experiencia colaborando con equipos de ingeniería
  • Excelentes habilidades de comunicación y gestión de clientes
  • Gran capacidad de resolución de problemas y habilidad para prosperar en entornos ambiguos
  • Fuerte deseo de trabajar en una startup en fase de hipercrecimiento, con un enfoque basado en el liderazgo y el trabajo en equipo colaborativo
  • Pasión y curiosidad por el sector de los activos digitales
  • Se valorará positivamente contar con formación o experiencia previa en FinTech o en el ámbito fiscal y contable

Remuneración

El rango de salario base para este puesto es de €60,000–€100,000. Algunos puestos pueden optar a una remuneración variable, acciones de la empresa y beneficios. La compensación final variará en función de diversos factores relacionados con el puesto, incluyendo, entre otros: la ubicación, la experiencia, el nivel y las cualificaciones profesionales.

Beneficios y ventajas

  • Remuneración monetaria competitiva (según experiencia)
  • Acciones de la empresa (RSU)
  • Paquete de beneficios competitivo
  • Plan de pensiones moderno
  • Beneficios de bienestar financiero
  • Modelo de trabajo híbrido: 3 días en la oficina, 2 días de teletrabajo/flexible
  • Permiso retribuido
  • Almuerzos de equipo los lunes, aperitivos y bebidas
  • Baja por maternidad/paternidad remunerada para el cuidado de su hijo
  • Autonomía laboral y flexibilidad en la ejecución del trabajo.

Taxbit in the News 

 

Disclaimers

  • By submitting an application for this role, you certify that the information contained in the application is correct to the best of your knowledge. You understand that to falsify information is grounds for refusing to hire you, or for discharge should you be hired. 
  • For US roles, employment with the Company is at will unless otherwise stated in a written agreement signed by the CEO of the Company.  This means that either the Company or the employee can terminate the employment at any time and for any reason, with or without notice.

 

 

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