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Manager, Development Operations (Data)

Geo Remote - Los Angeles, CA; Chicago, IL; OR Grand Prairie, TX

Team Rubicon (TR) is seeking a Manager, Development Operations (Data) for our Development team! The Manager, Development Operations will oversee and optimize all fundraising and engagement platforms to ensure accurate data management and insightful analytics, driving strategic fundraising initiatives. The position requires strong leadership skills, leading a team focused on gift processing, reporting, compliance, and management of donations. The Manager, Development Operations will also lead the development and implementation of data-driven strategies to enhance donor engagement and support organizational sustainability through comprehensive reporting.

Every day will be a challenge, but every month brings new opportunities for an organization that is quickly becoming a household name in disaster response. This position reports to TR’s Director, Development Operations and can be based geo remote near TR’s National Headquarters (LAHQ) in Los Angeles, CA; TR's Tactical Operations Center (TOC) in Chicago, IL; or TR's National Operations Center (NOC) in Grand Prairie, TX.

Duties:

  • Strategic leadership in the management and optimization of all fundraising and engagement platforms.
  • Develop and implement innovated analytic solutions to measure and enhance fundraising performance, including creating adaptable and user-friendly dashboards that allow leaders to continuously evaluate performance and formulate strategic action plans.
  • Produce reports and presentations that effectively communicate fundraising performance, emphasize key findings and insights, and follow best practices in data visualization.
  • Partner with key stakeholders to identify requirements and create sophisticated data-driven solutions, such as reports, presentations, dashboards, and predictive models.
  • Closely partner with the technology team to ensure consistent data collection and seamless integrations with fundraising and engagement platforms to maximize efficiencies and increase fundraising performance.
  • Lead and manage a team focused on donor research, gift processing & entry, acknowledgment & recognition, and efforts relating to revenue generation – including monthly pipeline meetings, financial reconciliation processes, and fundraising analysis.
  • Ensure proper documentation for key Development Operations procedures and compliance-related policies.
  • Take lead in reactive, emergency fundraising opportunities in times of disaster or crisis, supporting Team Rubicon’s mission and strategic fundraising goals.

Education and Background:

  • Demonstrated proficiency in various technology platforms and exceptional analytical skills to enhance efficiency and innovation
  • 3-5 years of comprehensive experience in nonprofit database management, with a track record of creating custom objects, fields, and workflows, and leading new integrations
  • Expertise in nonprofit fundraising processes, compliance, donor cultivation and research, and maintaining high standards of data integrity and management
  • Proven ability to foster strong collaboration across diverse teams, promoting open and direct communication to meet organizational objectives
  • Strong project management skills with a focus on optimizing development operations and achieving strategic goals
  • Experienced in managing and mentoring teams, driving performance, and fostering a collaborative and productive work environment

Special Requirements: 

  • This is a full-time, geo remote OR in-office position offering a 3/2 hybrid work schedule where employees can opt to work from home 2 days per week and can be based out of the following geo locations: Los Angeles, CA, Chicago, IL, or Grand Prairie, TX (relocation expenses not provided)
  • Must have the flexibility to work evenings and weekends
  • Required: Ability to travel 20% to Team Rubicon's HQ offices located in Los Angeles, CA; Chicago, IL; and Grand Prairie, TX
  • Other Travel: 10% non-local travel to support broader organizational activities

Job Type: 

  • Full-time, salary, exempt

Job Tier:   

  • Manager

Pay Range:  

  • $100,169.60 - $159,846.00 per year

Cultural Values:  

  • Mission First, Greyshirts Always: Anyone joining TR must understand that our mission to provide disaster response comes first 
  • Step Into The Arena: TR needs leaders who aren’t afraid to dare to be great 
  • Everyone Has A Role Know It: Ability to successfully navigate a fast-paced, high-growth environment and solve problems in the face of ambiguity 
  • GSD: We are entrepreneurial, resourceful, and determined no matter how chaotic the situation 
  • Change Your Socks: We take care of ourselves and each other so we are best equipped to serve those in greatest need 
  • Adults Only: Every team member is an adult until proven otherwise 
  • Your Mother’s A Donor: Every leader must be committed to fiduciary responsibility, transparency, and financial stewardship 

Perks of the Team:  

  • Flexible Unlimited Paid Time Off  
  • Generous holiday schedule (including a paid week off between winter holidays)  
  • Matching 401k contributions up to 4% with no vesting requirement 
  • 100% company-paid health benefits for employees and their dependents  
  • Professional development, leadership development and events/conferences 
  • Paid time off to volunteer with the non-profit of your choice
  • One-week all-inclusive onboarding experience   

Learn more about Team Rubicon:  

Team Rubicon is an equal opportunity employer and is committed to not only including but actively seeking out a diversity of lifestyles, experiences, perspectives, and voices in order to foster inclusion, growth, and innovation. Your candidacy will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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