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Generative AI Engineer - Contractor

LATAM, Remote

About us:

Working at Tech Holding isn't just a job, it's an opportunity to be a part of something bigger. We are a full-service consulting firm that was founded on the premise of delivering predictable outcomes and high-quality solutions to our clients.  Our founders and team members have industry experience and have held senior positions in a wide variety of companies – from emerging startups to large Fortune 50 firms – and we have taken our combined experiences and developed a unique approach that is supported by the principles of deep expertise, integrity, transparency, and dependability.

The Role

We are seeking an experienced Generative AI Engineer to lead the development of AI-powered chatbot and automation solutions. You will be responsible for building AI-driven user experiences, fine-tuning LLM models, and optimizing chatbot performance for customer engagement and internal workflows. This role requires a strong background in Python or Java, AI model deployment, and prompt engineering.

Key Responsibilities

AI Solution Development & Implementation

  • Lead the design and development of generative AI solutions from strategy to execution.
  • Design and implement customer-facing chat experiences, including:
    • Personalized product recommendations.
    • Chatbots for account management, billing, purchasing, and order status.
    • AI agents for internal workflow automation.
  • Develop and maintain backend services supporting AI functionalities in Python or Java.
  • Fine-tune LLM models for real-world applications, improving accuracy and performance.
  • Deploy and monitor chatbot solutions, ensuring stability, scalability, and user experience.

Quality Assurance & Optimization

  • Develop frameworks to test, validate, and improve chatbot performance and response accuracy.
  • Conduct AI model performance evaluations and apply prompt engineering techniques to refine interactions.

Collaboration & Process Improvement

  • Work closely with cross-functional teams to define AI use cases and align solutions with business goals.
  • Participate in agile sprints, ensuring efficient execution of AI development tasks.
  • Establish documentation, best practices, and training for AI-powered systems.

Required Skills & Experience

  • 1+ year of hands-on experience with LLM models, including deployment, fine-tuning, and integration.
  • 5+ years of experience in backend software development.
  • Strong programming skills in Python or Java.
  • Experience working with AI model architectures like AutoGen, MetaGPT, CrewAI, LangGraph, and Semantic Kernel.
  • Proficiency in prompt engineering for optimizing chatbot and AI model responses.
  • Experience deploying AI chatbots using Dialog Flow, Rasa, Microsoft Bot Framework, or Wit.ai.
  • Understanding of data science concepts for AI model evaluation and performance tracking.

Nice to Have

  • Experience with cloud-based AI deployments (AWS, GCP, or Azure).
  • Familiarity with AI safety measures and ethical AI development.
  • Hands-on experience with AI-driven automation tools for workflow optimization.

What We Offer

  • Competitive Salary 
  • Remote Work Opportunities 
  • Flexible Work Hours
  • Professional Development & Training

If you're excited about the potential of AI-driven solutions and have the expertise to drive innovation in chatbot and automation technologies, apply today!

Tech Holding is proud to be an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences, and we consider qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic. If you require accommodation in the application process, please contact our HR 

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