Sr. Technical Product Manager (B2C/D2C) - Contract
About us:
Working at Tech Holding isn't just a job, it's an opportunity to be a part of something bigger. We are a full-service consulting firm that was founded on the premise of delivering predictable outcomes and high-quality solutions to our clients. Our founders and team members have industry experience and have held senior positions in a wide variety of companies – from emerging startups to large Fortune 50 firms – and we have taken our combined experiences and developed a unique approach that is supported by the principles of deep expertise, integrity, transparency, and dependability.
About the Role:
Sr. Technical Product Manager with 8+ years building B2C/D2C products at scale. The ideal candidate blends product strategy with deep technical fluency, owning roadmaps end‑to‑end, shaping data‑driven consumer experiences, and partnering closely with engineering, design, data, and go‑to‑market teams. Experience in sports, media, or entertainment (live events, streaming, fan engagement, subscriptions, ad‑supported experiences) is strongly preferred.
Key Responsibilities:
- Own the product lifecycle from discovery through launch and iteration for high‑impact consumer features across web and mobile (apps and responsive web).
- Translate strategy to execution, build and maintain a clear roadmap, define MVPs, write PRDs/user stories with acceptance criteria, and manage backlogs.
- Lead technical discovery with engineering and data teams (APIs, SDKs, event schemas, data contracts, microservices) to ensure feasibility, performance, and scale.
- Ship data‑to‑consumer experiences (personalization, recommendations, real‑time stats/feeds, scores, notifications), balancing UX, latency, and cost.
- Integrate third‑party services such as identity/payments, subscriptions/entitlements, analytics, A/B testing, ad tech, CDNs, content rights/DRM, sports data providers.
- Define success metrics, run A/B tests, and use insights to improve acquisition, engagement, retention, and revenue.
- Partner across Design/UX, Editorial/Content Ops, Marketing/CRM, Ad Ops, Legal/Rights, and Customer Support to deliver cohesive outcomes.
- Navigate compliance & rights (GDPR/CCPA, COPPA where applicable; geofencing/blackout rules; DRM; accessibility).
- Effective communication to executives and stakeholders regarding progress, risks, and trade‑offs with data‑backed recommendations.
Must Requirements:
- 8+ years in product management with 5+ years focused on consumer (B2C/D2C) apps or platforms; prior engineering or data/analytics background is a plus.
- Technical fluency in modern architectures: REST/GraphQL APIs, event streaming (Kafka/Kinesis), microservices, CI/CD, cloud (AWS/Azure/GCP), CDNs, caching.
- Data product mindset: experience defining event taxonomies, working with CDPs, segmentation, recommendations, and real‑time personalization.
- Domain experience in sports/media/entertainment—e.g., live scoring/real‑time feeds, OTT/streaming (HLS/DASH), highlights/short‑form video, editorial workflows, rights/entitlements, ticketing or fan engagement/loyalty.
- Customer research, JTBD, journey mapping, and partnering with design to deliver elegant, accessible experiences.
- Agile delivery (Scrum/Kanban), backlog hygiene, dependency management, and risk mitigation across squads/platform teams.
- Prioritization mastery: expert in MoSCoW (Must/Should/Could/Won’t), RICE, WSJF/Cost of Delay, and impact‑vs‑effort scoring; able to triage backlogs, balance platform vs. feature work, and re‑prioritize quickly based on data, risk, and dependencies.
- Clear communication: ability to write PRDs, present to executives, and align diverse stakeholders around measurable outcomes.
- Must be based in London, UK and available to work in-office 4 days per week.
Nice to haves:
- Experience with sports data providers (e.g., Stats Perform, Sportradar, Genius Sports) and rights/blackout logic.
- Experience with subscriptions/entitlements (App Store/Play billing, in‑app purchases) and growth loops (referrals, CRM, push/in‑app messaging).
- Familiarity with ad tech (client‑side/server‑side ad insertion, IMA, Open Measurement, brand safety), DRM (Widevine/FairPlay), and OTT ecosystems.
- Background in event operations (live events, scoring, schedule management) or fan communities.
Location:
- London, England W6 0ED
- Must be willing to go into the office 4x a week (Monday-Thursday)
Salary Range:
Tech Holding is proud to be an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences, and we consider qualified applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic. If you require accommodation in the application process, please contact our HR
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