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Strategic Engagement Manager

Washington, DC

Position Title: Strategic Engagement Manager 

Position Type: Full-time (W-2)

Salary: Competitive

 

Company Description:

Technical Assent is passionate about services in government, business, and not-for-profit. We design exceptional service experiences, engineer them to be robust, and deliver real capability and business outcomes for our clients. You will be working on government programs that have strategic importance to our clients. Your team will work IN and ON the client’s core mission-helping them deliver their services day-to-day while simultaneously looking for opportunities to improve. Our work is Driven by Evidence, Grounded in Understanding, and Focused on Impact.

Our consultants combine the creative and pragmatic to deliver the results that matter most to our clients. We see beauty when art and science come together. We seek self-starters, people who are confident in tackling challenges independently and bringing this to high-performing teams. We continually seek feedback from our customers and employees, looking for opportunities to grow. As a small company, our employees have an essential voice in shaping our culture. You help grow our culture and, in turn, grow from the experience.

Job Description:

As a Senior Consultant supporting our Federal government client, you will work as part of an innovative team to research, prepare, and deliver high-quality solutions. You will be trusted to complete tasks independently, begin leading others in completing tasks, and contribute to the overall team effort to solve challenging problems for the benefit of our customers.

The successful candidate will have the ability to:

  • Lead engagement efforts, ensuring effective communication and collaboration with internal and external stakeholders.
  • Partner with program leadership to develop and implement engagement strategies, operational processes, and service level agreements to support strategic priorities and goals.
  • Develop agendas, briefing materials, and meeting summaries for governance boards, regional meetings, and strategic planning sessions, ensuring alignment with program objectives.
  • Record meeting notes, compile post-meeting summaries, and track follow-up on action items with internal and external stakeholders.
  • Identify and maintain a list of conferences, symposiums, and opportunities for presenting innovation project outcomes.
  • Assist in preparing abstracts, award submissions, and presentation materials.
  • Create and maintain content for various agreements, research collaborations, fellowship programs and operational procedures to facilitate stakeholder engagement.
  • Serves as a key facilitator between multiple teams to achieve objectives and
  • complex efforts.
  • Lead the implementation of process improvement methodologies and tools in learning management and course development projects.
  • Apply expertise in industry best practices, business process transformation, and lean management to lead key initiatives.
  • Utilize specialized knowledge to tackle complex assignments and drive significant outcomes.
  • Serve as an advisor, providing strategic guidance and direct interaction with clients.
  • Supervise and mentor junior consultants and staff, directing their activities when necessary.

Minimum Qualifications:

  • Bachelor’s degree in business, public administration, political science, communications, or related discipline
  • 6+ years of relevant, professional experience
  • Strong understanding of industry best practices, business process transformation, and lean management methodologies.
  • Curious and open-minded approach to work
  • Thrive in a continuous Build-Measure-Learn cycle
  • Engage with technology—with comfort and ease (PowerPoint, Word, Excel, Teams, Monday, Slack, etc.)
  • Excellent verbal and written communication skills
  • Ability to obtain and maintain a Public Trust security clearance

Preferred Qualifications:

  • Knowledge of Human-Centered Design/Design Thinking, employee experience, customer experience, and/or service design.
  • Proven experience in managing and leading teams, including supervising and mentoring junior staff.
  • Experience consulting or working for the Federal government.

Job Location and Travel Expectations:

  • This position is remote. Some travel (<25%) is anticipated.
  • Some meetings will be conducted on-site with customers in Washington, D.C.

Additional Information:

Come as you are - Technical Assent is committed to a workplace free of discrimination. All qualified applicants will receive consideration for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We offer a highly competitive benefits package to all full-time employees that includes:

  • Flexible PTO
  • Healthcare coverage (medical, dental, vision)
  • FSA and HSA
  • Short and long-term disability
  • 401(k) with employer contributions, training and wellness allowances, and commuter benefits.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Technical Assent, please call or email dlynch@technicalassent.com.

For more information about our company, please visit our website at www.technicalassent.com.

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