Back to jobs
New

Consultant - Training and Adoption Specialist (Journeyman)

Washington, District of Columbia, United States

ABOUT TECHNICAL ASSENT

Technical Assent is passionate about services – in government, business, and not-for-profit. We design exceptional service experiences, engineer them to be robust, and deliver real capability and business outcomes for our clients. You will be working on government programs that have strategic importance to our clients.  Your team will work IN and ON the client’s core mission – helping them to deliver their services day-to-day while simultaneously looking for opportunities to improve.  Our work is Driven by Evidence, Grounded in Understanding, and Focused on Impact.  

POSITION OVERVIEW

Technical Assent is seeking a Training and Adoption Specialist to support our federal client. This role drives user readiness and adoption of new technologies by developing training programs, creating user guides, leading training sessions, and supporting communications that enable smooth business transitions.

Responsibilities

  • Prepare users to adopt and effectively use new technologies.
  • Design and facilitate effective training programs.
  • Create user guides and documentation that support knowledge sharing.
  • Lead user training sessions.
  • Support communications that help users transition smoothly to deployed solutions.

What Success Looks Like

  • Our team combines the creative and the pragmatic to deliver the results that matter most to our clients.  We see beauty when art and science come together.
  • We seek self-starters, people who are confident in tackling challenges independently and bringing this to high-performing teams.  We continually seek feedback from our customers and employees, looking for opportunities to grow.
  • We are a small company which gives you an essential voice in shaping our culture.  You will help grow our culture, and you will grow from experience, too.

QUALIFICATIONS

Experience & Education Requirements:

  • Active Secret Clearance
  • Bachelor’s degree (BA/BS), with a minimum of four (4) years of relevant experience, OR Master’s degree (MA/MS), with a minimum of two (2) year of relevant experience,
  • Relevant professional certification (e.g., Microsoft Certified Trainer, Associate Professional in Talent Development) and a minimum of four (4) years of relevant experience may be substituted for a formal degree.
  • Microsoft Certified Trainer (MCT) or Associate Professional in Talent Development (APTD) certification required. 
  • Experience in developing training materials, conducting user training, and supporting technology adaption.
  • Work location is on client site in Washington, DC. Remote work may be authorized on a limited basis.

Preferred Qualifications:

  • One (1) year of experience in a DoD or DHS environment is preferred.

Physical Requirements:

  • Prolonged periods of sitting at a desk and working on a computer.
  • Close vision is required.

WHAT WE OFFER

  • Salary: $95,000-$105,000 annually, commensurate with experience
  • Comprehensive Medical, Dental & Vision coverage
  • 401(k) plan with employer contributions and matching
  • Company-paid Life Insurance and Short- & Long-Term Disability
  • Flexible PTO
  • Health & Dependent Care Spending Accounts
  • OneMedical primary care membership
  • Annual Learning & Development benefit to support your career growth
  • Wellness benefit
  • Mobile phone stipend
  • Charitable contribution matching

Technical Assent is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all persons without regard to race, creed, color, religion, national origin, sex, gender identity, marital status, citizenship status, age, veteran status, or disability.

Create a Job Alert

Interested in building your career at Technical Assent? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Technical Assent’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...