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Retail Operations Specialist (5-month Contract)

Austin, TX

Tecovas is looking for a Retail Operations Specialist to immerse themselves in tasks and projects that will enable and elevate Radical Hospitality in stores. Reporting directly to the Senior Director of Retail Operations, you will have a direct impact on the customer experience by supporting seamless in-store operations. 

This a temporary, part-time position with an estimated term of 5 months. This role is required to be based in Austin, TX. Candidates must either be currently located in or willing to relocate to Austin, TX.

What you’ll do:

  • Coordinate operational projects and tasks
  • Communicate with field teams and vendors as needed
  • Monitor support channels for field inquiries and lead final resolution
  • Support Retail HQ initiatives with a focus on Facilities & Maintenance
  • Run and create reports that support evidence based decision making
  • Act as an overall support partner for Retail Operations HQ team

What we’re looking for:

  • Strong written and verbal communication skills
  • Eager to learn and take initiative
  • Able to find creative solutions to daily problems
  • Proven experience working on large, complex, cross-functional initiatives in a fast-paced team environment.
  • Familiarity with Google apps such as Google Sheets, Google Slides.
  • Bonus points for experience with our core communication systems: monday.com, Zipline, Slack.

What you bring to the table:

  • You are highly collaborative and comfortable working with all levels of the organization.
  • You have excellent people skills, including an ability to effectively communicate, collaborate with, and support team members.
  • You are extremely organized and have proven success on projects or tasks with an accelerated timeline.
  • You are a problem solver who is confident in decision-making, and bringing solutions to improve processes.
  • You have a passion for western wear and feel inspired to bring the Tecovas story to life as we grow.

About Us:

Based in Austin, TX, Tecovas brings the spirit of the West to the modern consumer. Handcrafting the best Western footwear, workwear, apparel, and accessories, Tecovas has grown rapidly since its founding as the first digitally native Western brand in 2015, serving customers through www.Tecovas.com, Tecovas Stores from coast to coast, and select wholesale partners. We’re certainly growing- and hiring passionate, humble, positive, and talented people determined to help us continue to grow!

 Important note: We strive to hire values-aligned people because we believe it takes each and all of us to be successful, and lead with grit, speed and a clear vision of where we’re headed. In a remote setting, interviewing at Tecovas may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! 

Hiring process and disclaimer: Should you receive an offer from us after going through the interview process, a background check will be conducted prior to onboarding. The results of a background check are evaluated as part of the hiring process, but this does not mean that you will not be considered for the job based upon the results. Information collected during the application process is subject to our privacy policy. We are an equal opportunity employer and we encourage everyone to apply! 

 

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