Senior Product Manager

About Tekion:

Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.

*Please note that this position will involve up to 25% travel to meet with customers and partners. 

*Hybrid role, on-site at client 2-3 days/week

Job Description

We empower our product teams to solve hard problems – customer problems and business problems – in ways that our customers love.  Our fast paced and aggressive time-to-market product development teams are moving at lightning speed to provide an amazing customer product experience.  If you can think fast, analyze fast, and develop ideas fast then become part of our transformational team that is going to change the way cars are designed, distributed, and purchased for everyone across the globe in the automotive industry. 

Key Responsibilities

• Deeply understand and embody the voice of the customer.
• Be in front of the users, do qualitative research and define and track quantitative product metrics.
• You will then be communicating to the team a deep understanding of our users, and the data about how our customers engage with our products. 
• Drive new product initiatives.
• Own and drive products/features from ideation through implementation, launch and iterative enhancements.
• Work closely with the design team to craft amazing product experiences that delight our customers and see those come to life working with the engineering team, focusing on excellent execution. 
• Establish rapport with colleagues across all departments including Engineering, Marketing, Analytics, Sales, Business Development, and work collaboratively with them to streamline communication and processes.
• You will specifically be a point person our internal stakeholders will look up to for answers or direction on anything related to your products.
• Track industry trends and the competitive landscape as they pertain to your product and help define the product roadmap to constantly stay ahead of the curve. 

Skills and Experience

• Experience: You have 7+ years of product management experience within B2B SaaS. 
• Execution: Demonstrated ability to execute on a product roadmap while working with offshore resources and coordinating with internal/external stakeholders to manage expectations and timelines.  
• Stakeholder Management: You effectively communicate product updates, milestones, and strategy to internal stakeholders, including executives and cross-functional teams. You engage with customers to gather feedback and incorporate it into product improvements. 
• Curiosity: You are exceptionally curious about new products and how users will respond to them and ensure you have the data to back up your roadmap requirements.  
• Empathy: You deeply understand how customers think. You can accurately predict how changes will make them feel. You enjoy creating delight and measuring it to ensure success is achieved.  
• Excellent communication: You are comfortable and confident sharing your thoughts in verbal or written form. You can engage constructively in debate and discussion with your colleagues and peers. You have a proven plan to ensure everyone is aligned on the product vision and execution timeline.  
• Appreciation for quality: You are very enthusiastic about your favorite products and can articulate why they’re incredible. You are excited and proud to build a premium brand and have a track record of working on products with a sustainable future.  

Preferred Skills

• Experience working in the automotive industry, and specifically with different aspects of dealership management systems 
• Strong technical background 
• Experience building complex enterprise-level B2B software 
• MBA from a top-tier global business school or equivalent experience

Perks and Benefits

• Competitive compensation and generous stock options   
• 100% employer-paid top-of-the-line medical, dental and vision coverage  
• Great benefits including unlimited PTO, parental leave and free snacks and beverages  
• The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies   
• Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper    
• Work on the latest and coolest technologies – everything is home-grown and built ground-up   
• A dynamic work environment with a strong sense of community and collaboration   
• The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy   
• Exciting opportunities for career growth and development   

Current Tekion Employees – Please apply via Greenhouse Internal Job Board

Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.