Senior Staff Product Manager - Transformation

About Tekion:

Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.

Key Roles & Responsibilities

Retail Operations & Product Input

• Act as the primary voice of dealer operations within product discussions, bringing deep, credible retail experience to every conversation about platform design and prioritisation.

• Serve as a subject matter expert on complex operational domains including sales administration, vehicle stock management, retail accounting integration, and the handoff points between front-of-house and back-office processes.

• Partner with Tekion's product leadership to provide structured input into the ARC platform roadmap, ensuring international market nuances — particularly UK and Canadian regulatory, tax, and workflow differences — are reflected in product direction.

• Review and challenge product decisions where proposed approaches would create operational friction or fail to reflect how enterprise dealer groups actually work.

Retail-Accounting Integration & Enterprise Alignment

• ·Lead the thinking on how retail operations and accounting should connect within the ARC platform, reducing the friction that enterprise groups typically experience at the boundary of front-end sales and back-office financial processes.

• Define and document how stock management — from vehicle ordering and part-exchange to stocking plans and aged inventory — should be handled within a modern, integrated platform at scale.

• Identify integration gaps and misalignments between retail and accounting workflows, and work collaboratively across product, engineering, and implementation teams to address them systematically.

• Build the standards and reference models that allow large enterprise dealer groups to adopt the platform confidently, with a clear view of how complex operational scenarios are handled.

Transformation Delivery & Customer Engagement

• Drive a transformation-first engagement model with prospective and existing enterprise customers — leading with platform capability and operational best practice rather than collecting lists of legacy-system requirements.

• Develop transformation frameworks, operational blueprints, and change readiness tools that help enterprise dealer groups understand what operating on ARC looks like at steady state.

• Engage directly with senior operational and finance stakeholders at dealer groups during pre-sales, onboarding, and post-go-live phases, building the credibility and trust that complex transformations demand.

• Feed real-world implementation and adoption insights back into the product cycle, closing the loop between what customers experience and what the platform delivers.

International Market Coverage

• Own the retail and operational perspective for UK and Canadian markets, building a detailed understanding of how market-specific dynamics — franchise agreements, VAT/GST treatment, stocking structures, OEM relationships — affect platform requirements.

• Develop a scalable model for international retail operations insight that can extend to additional markets as Tekion's international footprint grows.

• Represent Tekion externally at industry events, dealer group forums, and OEM discussions where operational expertise and transformation credibility are required.

Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics. 

For more information on our privacy practices, please refer to our Applicant Privacy Notice here.