Principal Product Architect

São Paulo-SP, Brazil or Porto Alegre-RS, Brazil

Who We Are

Welcome to TELUS Digital, where innovation meets impact. As an award-winning digital product consultancy, we're shaping the future of digital experiences through cutting-edge technology, agile thinking, and a culture that puts people first.

We are the global digital section of TELUS, one of Canada’s largest telecommunications providers. Our global teams deliver transformative digital solutions and customer experiences for industry leaders in consumer electronics, finance, telecommunications, and utilities. With robust multi-shore delivery capabilities, multi-language programs, and secure infrastructure, we ensure exceptional service backed by our multi-billion-dollar parent company.

Location and Flexibility

This is a hybrid role. This model requires the ability to work in a hybrid mode from one of our offices in São Paulo (2 times/ week or 8 days/ month) or Porto Alegre (3 times/ week or 12 days/ month). Our office culture is designed to foster in-person innovation, collaboration, and connection with team members local and visiting from other global offices.

The Opportunity

As a Principal Product Architect, you’ll play a central role in defining and delivering world-class products. The Product Architect uncovers the “why” and works closely with engineering teams to successfully bring our partner’s visions to life. You’ll follow products through implementation, managing requirements, and working with design, development teams, and clients to keep development aligned with product goals.

Responsibilities 

• Attend client meetings; lead discovery process; gain knowledge of our clients' businesses; lead client presentations
• Work with client and project teams to define feature sets and feature prioritization for applications that align with client strategy
• Deliver well-written user stories and functional requirements
• Collaborate with visual design team to lead a user experience design process and to document functional specifications
• Lead the definition and documentation of high-level business requirements
• Be the owner of the complete solution; define what "should be;" share that vision with internal and external teams
• Work with design and development teams to create solutions that are in line with time and budget constraints

Qualifications

• You have 5+ years experience within product ownership, UX strategy, and/or product management 
• An understanding of software development life-cycle (SDLC) and experience working in one or more software development methodologies
• Experience working closely with clients; experience leading the discovery process and client presentations
• An understanding of the topic of user experience (UX); the ability to define user flows and lead a UX design process
• Prior experience eliciting and defining requirements for web and/or mobile app projects
• Comprehension of business process and the ability to define, communicate, and document business processes
• The ability to consider, and plan for, edge cases and potential risks within a project
• Understanding of wire-framing and/or prototyping
• An understanding of web services and database architecture
• You’re an experienced technical problem solver that can adeptly figure out how to address and communicate technical or process issues between systems
• You’re inquisitive, listen well, and ask good questions to help get to the core of problems
• A curiosity, interest, and ability to adapt within many different industries, technologies, and businesses

Bonus Points

• Certified Agile ScrumMaster or Product Owner
• Has worked within a major technology consultancy firm or agency
• Extensive experience as a software developer building web-based and/or mobile applications
• Working knowledge of SQL 
• Experience with enterprise business applications (e.g. CRM, ECM, etc)
• Experience with enterprise IT applications (e.g. ESB, MDM, Data Warehousing)
• Experience with design and/or prototyping tools (e.g. Sketch, InVision, Figma, etc)

Why TELUS Digital?

At TELUS Digital, you’ll work with world-class brands like FOX, HBO, PepsiCo, and Domino's, building transformative digital products that impact millions. Our global reach allows you to collaborate with diverse, international teams, solving complex problems and delivering tech-driven solutions that matter.

We thrive on engineering excellence, using the latest technologies in cloud computing, AI, machine learning, DevOps, microservices architecture, and data engineering. Our teams embrace Agile methodologies, continuous integration and deployment (CI/CD) pipelines, and a DevOps-first mindset to deliver solutions at scale.

In addition to being part of an international and innovative consultancy company, you will have:

• A Global Innovation Hub: Be part of an international consultancy at the forefront of technology
• Work-Life Harmony: Enjoy flexible hours and autonomy to balance your professional and personal life
• Cutting-Edge Tech Playground: Dive into the latest technologies and shape the future of digital solutions
• Prestigious Partnerships: Collaborate with world-renowned brands, making a real impact in the market
• Growth-Centric Environment: Thrive in our collaborative ecosystem with a clear career development path
• Global Exposure: Embrace optional international travel opportunities to broaden your horizons

Some of our benefits: 

• Health and dental plan
• Life insurance
• Monthly voucher for meals, culture, education, health and mobility
• Child care assistance and more!

Equality

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. We are committed to building an inclusive team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Therefore we provide equal employment opportunities to all employees and applicants regardless of race, color, religion, gender identity, sexual orientation, national origin, age, or disability. 

We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that Information with us.

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