Staff-Level Web Software Engineer

São Paulo or Porto Alegre, Brazil

Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

An integral segment of our company is Fuel iX™, TELUS Digital's proprietary generative AI engine. Fuel iX™ empowers businesses to transition their generative AI initiatives from concept to operational reality quickly, securely, and responsibly. This powerful tool enhances TELUS Digital’s ability to create and implement solutions that not only elevate customer engagement but also address complex business challenges.

Location and Flexibility

This is a hybrid role. This model requires the ability to work in a hybrid mode from one of our offices in São Paulo (2 times/ week or 8 days/ month) or Porto Alegre (3 times/ week or 12 days/ month). Our WFN culture is designed to foster in-person innovation, collaboration, and connection with team members local and visiting from other global offices.

The Opportunity

As a Staff Web Software Engineer, you will serve as a significant technical reference within the company, shaping and guiding software development efforts across different teams. You will dissect large projects into manageable, shippable pieces while adhering to the principles of continuous delivery and integration. Additionally, your insights will benefit project delivery across the company as you demonstrate your expertise in modern web trends and accessibility best practices.

Responsibilities:

• Contribute to and guide cross-organizational engineers in following platform-level design patterns in their projects.
• Orchestrate CI infrastructure for minimal pipeline run times and actionable feedback.
• Provide meaningful feedback on release testing plans to ensure thorough system testing.
• Resolve conflicts within projects and partners, leveraging your strong communication and relationship-building skills.

Qualifications:

• 10+ years of web development experience
• Demonstrated proficiency in Javascript, HTML, CSS, and at least one front-end framework (Vue, React, Angular, Next, Web Components).
• Comprehensive understanding of back-end code, databases, security, and APIs.
• Experience implementing web security standards in development.
• Proficient in the discovery process along with stakeholders and formulating detailed plans to solve critical issues.
• Demonstrates the ability to pick up new languages, frameworks, platforms, test methodologies, and patterns rapidly.
• Exceptional ability to present complex technical and project-related information to various partners effectively.

Bonus Points:

• Extensive experience building automated test suites and using granular debugging tools.
• Familiarity with CI/CD tools like Jenkins, CircleCI, etc., and experience setting up deployment pipelines.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

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