Talent Acquisition Senior Manager, Brazil

Who We Are

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

Location and Flexibility

This is a hybrid role. This model requires the ability to work in a hybrid mode from São Paulo (2 times/ week or 8 days/ month). Our office culture is designed to foster in-person innovation, collaboration, and connection with team members local and visiting from other global offices.

The Opportunity

As a Talent Acquisition Senior Manager, you will be a key strategic leader responsible for driving our company's talent acquisition excellence across multiple teams in Brazil, while closely collaborating with our global talent acquisition network. You will shape and execute innovative recruiting strategies while building and leading a high-performing team that deliver exceptional results throughout the Brazilian market. Your role will be instrumental in building the future of our workforce in Brazil while contributing to our company's global talent strategy through cross-cultural initiatives and programs.

Responsibilities 

• Lead and develop a high-performing talent acquisition team across multiple pipelines within Brazil, including mentoring and developing team members.
• Partner with international talent acquisition teams to ensure consistency in global recruiting practices while adapting them to the Brazilian context.
• Implement and manage scalable talent acquisition processes, tools, and analytics to support enterprise-wide hiring needs.
• Analyze and leverage data to influence outcomes, identify problems, and implement sound solutions.
• Collaborate with business leaders to develop strategic workforce plans and understand talent needs.
• Drive employer branding initiatives and represent the company at internal and external events.
• Manage relationships with external vendors and partners while optimizing recruitment processes and tools.

Qualifications

• 10+ years of experience in talent acquisition, with at least 3 years in a leadership role.
• Proven record of leading and developing high-performing teams across multiple locations.
• In-depth knowledge of talent acquisition strategies, best practices, and HR technologies.
• Strong analytical and problem-solving skills, with the ability to use data to drive decision-making.
• Demonstrated experience in developing and implementing strategic workforce plans.
• Experience in managing and optimizing recruitment processes in a large, complex organization.
• Strong business acumen and ability to partner effectively with senior business leadership.
• Advanced English and Spanish communication skills, with demonstrated ability to influence and collaborate across cultures.

Equal Opportunity Employer