Who We Are 

Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

Location & Flexibility 

Our interns are integral parts of our teams at TELUS Digital. Our office culture is designed to foster in-person innovation, collaboration, and connection with team members, local and visiting, from other global offices. In order to help retain this culture, this role will maintain an in-office presence in a hybrid capacity from our office in São Paulo (2 times/week or 8 days/month).

The Opportunity

As a Team Experience Intern, you’ll play a fundamental role in our global team, using your analytical and organizational skills to help us run smoothly. You’ll be at the heart of our operations, working with a passionate team to support internal processes and ensure our Talent Acquisition efforts are a success. Our internship program gives current students the chance to make an impact, all while receiving one-on-one mentoring from our full-time team members. Not only that, but you'll have a fun and exciting office to go to, and plenty of chances to socialize with your fellow interns. We'll have you with us throughout the university year, and yes, it is definitely paid. Not a bad gig, right?

Responsibilities

• Help with reporting and tracking: Support weekly reports and track key metrics, such as weekly offer counts, recruitment progress, and NPS scores. If you enjoy working with spreadsheets and have an analytical mindset, you will excel in this area.
• Coordinate onboarding: Help onboard new employees by scheduling appointments, requesting equipment, and ensuring they have a smooth first day.
• Provide administrative/employee experience support: Handle various administrative tasks, such as opening Purchase Orders (POs) in Workday, booking restaurants for team events, and helping with team meetings and special projects.

Qualifications

• Currently enrolled in a Bachelor's Degree Program in one of the following:
  • Administração, Relações Internacionais, Marketing, Relações Públicas, Psicologia.
• Living in the São Paulo area and being able to work in the office in a hybrid capacity (2 times/week or 8 days/month).
• Availability of 30 hours per week for at least 1 year and half of internship.
• A love for numbers and an analytical approach to work.
• Intermediate to Advanced English level.
• Strong soft skills, including excellent communication, a positive attitude, and a high degree of accountability

P.S. Even if you don’t have expertise in all of the qualifications listed, we value new perspectives and encourage you to apply. We’re committed to building a diverse company that reflects the diversity of our users. If you feel confident about a good amount of the bullet points above, we’ll ramp you up on the rest.

Equal Opportunity Employer 

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us.

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