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Program Manager, Learning & Development

New York City

This position is based in our NYC office.

About us: 
Templafy is the leading AI-powered document generation platform for companies with a need to create accurate, compliant, and on-brand documents with maximum efficiency and ease. Accessible directly from applications like Microsoft Office, Google Workspace and Salesforce, Templafy is trusted by more than 800 industry leading enterprises, including KPMG, Adobe, and PWC. Our platform simplifies document workflows and eliminates the complexity and risk associated with the content creation process.

Founded in Copenhagen, Denmark, in 2014, Templafy’s success is built by our 60+ employee nationalities found at offices around the world. We believe that when people feel valued, heard, and empowered, they perform at their best—creating a win for all. Our unique product and dedication to innovation and excellence have raised over $200 million in funding from top investors like Insight Venture Partners, Seed Capital, Dawn Capital, Damgaard Company and Golub Capital.

About the Role:

At Templafy, we believe that investing in our people is essential to driving business success and fostering a culture of continuous learning and growth. As our Program Manager, Learning & Development you will play a pivotal role in designing and implementing a company-wide Learning & Development (L&D) framework that aligns with Templafy’s strategic goals and empowers employees to reach their full potential.

This is an exciting opportunity for a passionate L&D professional to build a structured approach to training and development across departments while working in a fast-paced, collaborative, and innovative SaaS environment.

This person will be part of the People+ team, and will report directly to the Global Vice President, People, who sits in the Copenhagen office. 

What you'll do:

  • Design and implement a comprehensive Learning & Development framework for all Templafyers, ensuring alignment with the Templafy’s vision and goals.
  • Identify skill gaps and future workforce requirements in collaboration with leaders across teams.
  • Promote a culture of continuous learning, professional growth, and knowledge sharing.
  • Coordinate and standardize training efforts across Templafy to ensure consistency and efficiency.
  • Partner with internal subject matter experts (SMEs) and external vendors to design and deliver training content.
  • Oversee onboarding to ensure new Templafyers are set up for success.
  • Track and measure the effectiveness of training initiatives and make improvements based on feedback and data.
  • Manage tools and platforms that enhance learning experiences (e.g. Sana, our LMS system).
  • Ensure all training materials are accessible, up-to-date, and aligned with Templafy standards.
  • Define and monitor success metrics for L&D initiatives, such as learning outcomes and ROI.
  • Regularly report progress and insights to leadership.

What you’ll need to succeed: 

  • 3+ years experience in designing and implementing Learning & Development frameworks, ideally within a fast-paced or tech-driven environment.
  • Strong understanding of adult learning principles, instructional design, and training delivery methods.
  • Excellent project management and organizational skills, with the ability to manage multiple priorities simultaneously.
  • Exceptional communication and interpersonal skills to engage and influence stakeholders at all levels.
  • Experience with learning management systems (LMS) or similar tools.

What our employees love:  

  • Employee equity program 
  • Comprehensive health insurance 
  • 14 week Parental leave 
  • Commuter benefits 
  • Unlimited time off 
  • 401K  
  • Employee Assistance Program 
  • Flexible work hours 
  • Daily free lunch
  • Classpass membership

At Templafy, we’re all about building an inclusive culture where talented people come together to spark creativity in a dynamic, collaborative space. Strong relationships and teamwork are at the core of everything we do, and with our flat structure, everyone’s ideas count regardless of your role or experience.  

We’re big on social events that foster connection and build a diverse, empowering community. From celebrating milestones to participating in employee resource groups or eating lunch together, we create space for meaningful team bonding.

Our mission goes beyond just building a product; we’re shaping the future, and we’d love for you to be a part of this epic journey with us.

Compensation:

US Salary: $132,000-$156,000. Exact compensation may vary based on skills, experience, and location. 

Templafy is a workplace of belongingness. To us this means that you have a voice, you dare to speak up, and your voice is heard. We focus on offering an environment that allows all employees to feel that they belong regardless of race, color, ancestry, religion, gender, gender identity, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or other status. 

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