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Senior Technical Content Engineer

United States - Remote Opportunity
Who We Are
 
Temporal is an open source programming model that can simplify code, make applications more reliable, and help developers focus on the important things like delivering features faster. Our amazing user community provides us with real-time feedback and contributions to improve the developer experience everywhere.
 
Backed by top VC firms, we have built a team of professionals from various successful start-ups and well-known technology companies. Together, we collaborate cross-functionally, engage with and support our users to improve the developer experience, deliver world-class open-source software, and enhance our commercial SaaS platform.
 
Temporal is growing and working towards building the best community. We are looking for those who share our values, challenge 'standard' thinking, and want to influence our future. If you have a passion for helping developer communities, open-source software, and want to be a part of our amazing team, we'd love to hear from you!

Summary

The Temporal Documentation team enables developers to build resilient applications with Temporal, including SDKs, self-hosted service, and Temporal Cloud products. Our documentation makes it possible for developers to build mission-critical products with Temporal at the core.

Our team is looking for a Technical Content Engineer to help us create and deliver world-class product documentation that helps developers use Temporal in their applications.

The ideal candidate will have a solid understanding of modern software development concepts and best practices, and have experience producing high-quality written content for a highly technical audience of software engineers.

 

What You'll Do

  • You'll use your experience as a writer and software developer to design and edit practical technical content that helps new developers understand how Temporal solves their existing problems.
  • You’ll collaborate with subject-matter experts and your team to plan, organize, write, edit, review, and maintain quality, consistent, contextualized, and technically accurate documentation for our SDKs, open-source service, tools, and the Temporal Cloud product.
  • You’ll update and refine existing content to reflect changes to the product and feedback from training sessions, surveys, and collected metrics.
  • You'll build strong relationships with people internally and externally. You'll collaborate with other content creators to ensure that content you develop aligns with the organization's goals and strategies, and you'll engage our community of learners through active participation in our community spaces.
  • You’ll make appropriate use of AI and LLMs in content creation, discovery, and consumption.

What You'll Need

  • You have at least three years of professional technical writing and editing experience creating high-quality, code-heavy documentation, tutorials, or how-to guides for a highly technical audience of mid-to-senior-level software developers.
  • You’re a strong editor who can guide others through the outlining and writing process as well as catch inconsistencies.
  • You have excellent written and verbal English communication skills.
  • You align with our values of Reliability, Developer Experience, and First Principles Thinking.
  • You have experience with at least one of Temporal’s SDK languages (Go, Java, PHP, Python, TypeScript, or .NET) using industry best practices and are comfortable explaining these concepts to other developers through writing.
  • You can drive a project from the beginning to completion, and you can collaborate with other writers, editors, and subject-matter experts to deliver high-quality work at scale.
  • You’re just as comfortable integrating the work of others as you are creating your own content, and you know how to use multiple tools and sources to deliver quality content.
  • You’re comfortable with Git, GitHub, Markdown, and the command-line interface.
  • You're excited to learn new technologies and programming languages and grow your skills with a team of professional writers and educators.

Nice to Have

  • You have professional software development experience building back-end applications.
  • You have experience with Documentation tooling including Docusaurus, Vale, and Yarn.
  • You've contributed to open-source software communities.

Compensation

  • The estimated pay range for this role is $128,000 - $160,000
  • This role is eligible to participate in Temporal's equity plan
Compensation ranges reflect salary and commission compensation (when applicable) across several geographic markets. Employment offers carefully consider multiple factors, including prior experience, knowledge, expertise, skillset, market location, and job level assessed during the interview process.
 
Employee benefits and perks below are for full-time employees, part-time or temporary positions are excluded. 
 
U.S. Benefits 
  • Unlimited PTO, 12 Holidays + 2 Floating Holidays
  • 100% Premiums Coverage for Medical, Dental, and Vision
  • AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available)
  • Empower 401K Plan
  • Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!
International Benefits
  • Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with Remote.com.  Additionally, Temporal offers perks to all international employees for learning & career development, a lifestyle spending account, in-home office setup (in addition to company-issued hardware), professional memberships, work-from-home meals, and access to the Calm app for mental wellness.
Additional Perks 
  • $3,600 / Year Work from Home Meals 
  • $1,500 / Year Career Development & Learning
  • $1,200 / Year Lifestyle Spending Account
  • $1,000 / Year In-Home Office Setup (In addition to Temporal issued equipment - laptop, monitor, keyboard, mouse, trackpad, and extension power cable at no cost to you)
  • $500 / Year Professional Memberships
  • $74 / Month Reimbursement for Internet
  • Calm App Subscription for Mental Health & Wellness
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
 
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
 
We are not working with external recruitment agencies, thanks.

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