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Senior Manager, Lifecycle & Customer Marketing

United States - Remote Opportunity

About Us

Temporal is an open source programming model that can simplify code, make applications more reliable, and help developers focus on the important things like delivering features faster. We are on a mission to be the reliable foundation of every developer’s toolbox, and are building the team that will make that happen.
 
Our values guide us —they are present in how we show up, make decisions, and work together to make an impact. We’re curious, driven, collaborative, genuine and humble.
 
Temporal is growing and we are looking for those who share our values, challenge 'standard' thinking, and want to influence our future. If you have a passion for improving the developer experience, building world-class open-source software and communities, and want to be a part of our amazing team, we'd love to hear from you!

Summary

We are seeking a Senior Manager, Lifecycle & Customer Marketing to expand and own Temporal’s lifecycle marketing strategy, execution, and team development. You will lead end-to-end lifecycle programs that nurture prospects and customers, optimize experiences across the full funnel, and drive business outcomes including lead conversion, onboarding success, retention, engagement, and event participation. You’ll build and manage a high-performing team, scale processes, and embed data-driven rigor into how we engage our global database.

What You’ll Do
Strategy & Execution
  • Define and lead Temporal’s lifecycle marketing strategy across acquisition nurturing, self-serve onboarding, abandoned sign-up recovery, customer engagement, newsletters, and event attendance.
  • Partner with cross-functional teams (Marketing, Sales, Product, CS) to align segmentation, messaging, and journeys to business goals.
  • Design scalable, personalized lifecycle journeys leveraging behavioral and CRM data to drive conversion, activation, and retention.
  • Establish frameworks for experimentation (A/B tests, cohort analysis, trigger logic) to optimize campaign performance and funnel progression.

Campaign Leadership & Ownership
  • Own execution and optimization of email campaigns using Marketo for automation and nurture flows.
  • Manage and segment contact data using Salesforce and Segment to inform journey logic and audience targeting.
  • Measure and improve campaign performance using analytics platforms such as Amplitude (for digital behavior) and Omni, and utilize email preview/testing tools such as Litmus.
  • Collaborate with design and content teams, using Figma to help build visually engaging email and nurture assets.

Team Leadership & Development
  • Build and scale a lifecycle and customer marketing team — hiring, mentoring, and developing direct reports.
  • Establish clear roles, processes, and best practices that enable high performance, cross-collaboration, and long-term growth.
  • Foster an inclusive team culture, supporting professional growth and accountability.

Measurement & Optimization
  • Define KPIs and dashboards that quantify impact across lifecycle stages including email engagement, nurture conversion, onboarding success, customer retention, and event participation.
  • Translate analytics insights into actionable recommendations, reporting results to senior leadership and cross-functional partners.

What You’ll Bring
Experience & Skills
  • 7+ years of lifecycle or customer marketing experience in a B2B SaaS or technology environment, with a strong focus on email and automation.
  • Experience with product-led growth organizations and optimizing digital onboarding experiences.
  • Proven success building and leading a team, scaling programs, and defining marketing operations and processes.
  • Deep proficiency with Marketo (or equivalent enterprise automation), Salesforce CRM, and customer data integration (Segment or CDP).
  • Strong analytical fluency; comfortable with analytics tools (e.g., Amplitude) for funnel and cohort analysis, establishing dashboards, and driving insights.
  • Excellent communicator with strong collaboration skills to influence cross-functional partners.
  • Demonstrated ability to balance strategic thinking with hands-on execution and optimization.
  • Familiarity with event marketing (virtual and in-person) and strategies to drive attendance and engagement.

Why Temporal?
  • Impactful work at the intersection of open-source and enterprise software.
  • Cross-functional collaboration and ownership across the full marketing funnel.
  • Opportunity to shape and scale a core growth function and team at an early stage.
  • Competitive compensation and equity, flexible work environment, and world-class colleagues.
Compensation
  • The estimated pay range for this role is $165,000 - $210,000
  • This role is eligible to participate in Temporal's equity plan
Compensation ranges reflect salary and commission compensation (when applicable) across several geographic markets. Employment offers carefully consider multiple factors, including prior experience, knowledge, expertise, skillset, market location, and job level assessed during the interview process.
 
Employee benefits and perks below are for full-time employees, part-time or temporary positions are excluded. 
 
U.S. Benefits 
  • Unlimited PTO, 12 Holidays + 2 Floating Holidays
  • 100% Premiums Coverage for Medical, Dental, and Vision
  • AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available)
  • Empower 401K Plan
  • Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!
International Benefits

Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with Remote.com.  Additionally, Temporal offers perks to all international employees for learning & career development, a lifestyle spending account, in-home office setup (in addition to company-issued hardware), professional memberships, work-from-home meals, and access to the Calm app for mental wellness.

Travel

Temporal is a globally distributed, collaborative team that values opportunities for in-person connection. Occasional travel may be required for company events, team offsites, and other meaningful moments that bring us together.

Additional Perks 
  • $3,600 / Year Work from Home Meals 
  • $1,800 / Year Professional Enrichment (Career Development & Professional Memberships)
  • $1,200 / Year Lifestyle Spending Account
  • $1,000 / Year In-Home Office Setup (In addition to Temporal issued equipment - laptop, monitor, keyboard, mouse, trackpad, and extension power cable at no cost to you)
  • $74 / Month Reimbursement for Internet
  • Calm App Subscription for Mental Health & Wellness
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
 
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
 
We are not working with external recruitment agencies, thanks.

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