Senior Sales Operations Manager

Temus was established by Temasek in partnership with UST, to provide digital transformation solutions for the private and public sectors as we aspire to be a strategic partner in realising the Singapore Government’s Smart Nation vision. We are headquartered in Singapore and have more than 400 employees across a wide range of disciplines in strategy, design, architecture, technology, data & AI.

Job Summary:
The Senior Sales Operations Manager will provide strategic leadership and oversight for end-to-end sales operations, driving process optimization, analytics, and cross-functional collaboration to enhance sales performance and revenue growth. He/she will also need to manage and oversee the bid management process, ensuring competitive, compliant, and high-quality proposals that align with business goals.

Key Responsibilities:

• Lead the design, implementation, and continuous improvement of scalable sales processes to maximize efficiency and sales effectiveness.
• Oversee sales forecasting, pipeline management, and performance analytics, delivering actionable insights to leadership.
• Manage CRM systems strategy to ensure data accuracy, automation, and user adoption across sales teams.
• Lead and develop the sales operations team to achieve organizational goals.
• Ensure compliance with sales policies, procedures, and regulatory standards.
• Identify and implement technology improvements to enhance sales workflows and reporting.
• Oversee the entire bid management lifecycle, including opportunity qualification, bid strategy development, cross-functional coordination, proposal creation, compliance, and submission.

Qualifications:

• Bachelor’s degree in Business, Marketing, Finance, or a related field; MBA preferred.
• 7-10 years progressive sales operations experience with 3+ years in a leadership role.
• Proven expertise in CRM management (Salesforce preferred) and sales analytics tools.
• Demonstrated experience in bid or proposal management, preferably with large or complex deals.
• Strong commercial acumen and stakeholder management skills.
• Excellent leadership, communication, and project management abilities.
• Ability to manage multiple priorities, lead change, and work collaboratively across teams.

Temus is an equal opportunities employer. We welcome applications from all. We do not discriminate by race, religion, belief, ethnicity, origin, disability, age, partnership status, sexual orientation, or gender identity.

We see the diversity of our team as a strategic advantage, and we work actively to maintain it.

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