Senior Employee Experience Executive

Temus is a Temasek-backed consulting firm providing digital transformation solutions for the private and public sectors. We aspire to be a strategic partner in realising the Singapore Government’s Smart Nation vision. We are headquartered in Singapore and have more than 400 employees across a wide range of disciplines in strategy, design, architecture, technology, data & AI.

Role Overview:

We are looking for a detail-oriented and people-first Senior Employee Experience Executive to join our People team. In this role, you will be the operational backbone of our People Operations function — managing end-to-end payroll processing, employee experience administration, and benefits enrolment. You will work closely with employees and business leaders to deliver a seamless and responsive People experience across the full employee journey at Temus.

Job Responsibilities:

Payroll Administration

• End-to-end payroll management across all entities, including data validation, payroll submission, reconciliation and final approval
• Process accurate and timely monthly payroll for all employees, including base salary, , allowances, CPF contributions, SDL, and other statutory obligations in full compliance with local payroll, social security and income tax regulations.
• Partner with internal teams such as Finance and external vendors to coordinate payroll processing, tax filing, and statutory payments across all entities, including payroll cost allocations, headcount reporting and month-end and year-end reconciliations.
• Handle off-cycle payroll runs for new joiners, leavers, and salary adjustments.
• Maintain payroll records and generate payslips, IR8A, and year-end employer tax reporting (e.g. IR8A) documentation.

HR Operations

• Maintain and update employee records in the HRIS, ensuring data accuracy, completeness, and confidentiality at all times.
• Administer employment contracts, confirmation letters, promotion letters, and all other HR documentation.
• Support work pass applications, renewals, and cancellations (EP, SP, DP) in compliance with MOM requirements.
• Track and manage leave records, time and attendance, and ensure HR policies are applied consistently across the organisation.
• Generate regular and ad-hoc HR reports and dashboards for leadership and Finance.

Onboarding

• Coordinate end-to-end onboarding for new hires across all Temus business units
• Prepare and send offer letters, employment contracts, and pre-boarding communications to ensure a positive candidate experience.
• Liaise with IT, Facilities, and Hiring Managers to ensure Day 1 readiness, including equipment, access, and workspace.
• Facilitate onboarding orientation sessions and ensure timely completion of mandatory compliance training.
• Collect and verify new hire documentation and update HRIS accurately.

Offboarding

• Manage the end-to-end offboarding process for resignations, contract endings, and retrenchments.
• Coordinate exit clearances across IT, Finance, and line managers to ensure timely asset returns and system access revocation.
• Prepare cessation letters, final salary computations, and CPF cessation submissions.
• Conduct or coordinate exit interviews and surface key insights to the People & Culture leadership team.
• Ensure all leaver records are accurately updated in HRIS and payroll systems.

Insurance & Benefits Enrolment

• Administer group insurance schemes including Group Hospitalisation & Surgical (GHS), Group Term Life (GTL), and Group Personal Accident (GPA).
• Manage employee enrolments, additions, deletions, and amendments with insurance providers in a timely and accurate manner.
• Serve as the primary point of contact for employee insurance queries and claims coordination.
• Support the annual benefits renewal exercise and prepare cost comparisons for leadership review.
• Maintain accurate benefits records and ensure all eligible employees are correctly enrolled.

Employee Requests & HR Support

• Serve as the first point of contact for employee HR queries, ensuring timely, professional, and empathetic responses.
• Process employee requests including employment verification letters, salary confirmation letters, and other ad-hoc HR certificates.
• Manage the HR inbox and ensure SLA adherence for employee request turnaround.
• Support HR projects, policy reviews, and process improvement initiatives as directed by the Head of People & Culture.

Qualifications and Requirements:

• 3–5 years of hands-on HR operations or generalist experience, preferably in a technology or professional services environment.
• Solid understanding of APAC payroll legislation, with expertise in Singapore being essential. Familiarity with other APAC countries is a plus.
• Experience with end-to-end payroll processing, HRIS platforms (e.g. DarwinBox or equivalent) and third-party vendors such as TMF.
• Exposure to work pass administration (EP/SP/DP) is strongly preferred.
• High attention to detail and strong numerical accuracy in payroll and data management.
• Excellent written and verbal communication skills — able to draft professional HR correspondence independently.
• Organised, proactive, and able to manage multiple priorities in a fast-paced, growth-oriented environment.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint); familiarity with HR systems and digital tools is a plus.
• Certification in HR (e.g. IHRP, SHRM) is an advantage.

(By applying for this role, you have read and acknowledge the data privacy statement via this link – https://www.temus.com/job-applicant-data-protection/)

Temus is an equal opportunities employer. We welcome applications from all. We do not discriminate by race, religion, belief, ethnicity, origin, disability, age, partnership status, sexual orientation, or gender identity.

We see the diversity of our team as a strategic advantage, and we work actively to maintain it.

By applying for this role, you have read and acknowledge the data privacy statement via this link - temus.com/job-applicant-data-protection/