Technology Engineer

Who is Tenable?

Tenable® is the Exposure Management company. 44,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 45 percent of the Global 2000, and large government agencies. Come be part of our journey!

What makes Tenable such a great place to work?

Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!

Your Role:

The Technology Engineer designs, implements, troubleshoots, analyzes and maintains the IT infrastructure of internal and customer facing environments; including server administration, virtualization, performance tuning, backup and disaster recovery and other platform management aspects.  Identifies, researches, and resolves technical problems.  Maintains documentation of existing platforms and procedures, as was as documenting new standards and procedures.  Uses experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks with minimal oversight and provides support for escalated trouble tickets.

Your Opportunity:

• Receives general instructions for new responsibilities from the supervisor
• Create and maintain comprehensive documentation as it relates to server and platform topology, equipment, and configuration
• Evaluates and/or recommends purchases; has a strong influence on the purchasing process
• Participate in after-hours upgrades, troubleshooting, and/or on-call availability as needed

• May perform other duties and responsibilities that management may deem necessary from time to time

What You'll Need:

• 3-5 years of prior IT experience
• Demonstrated ability to effectively communicate by phone, email, and in person
• Demonstrated ability to achieve successful outcomes in handling difficult situations and work with various customers and management levels
• Demonstrated analytical and troubleshooting skills
• Demonstrated ability to work in a fast-paced, dynamic environment
• Shows initiative and acts independently to resolve problems, often managing multiple priorities and following projects through to completion
• Works effectively both as a team member and independently
• Strong Linux and System Management skills are a must
• Experience working with Windows Server, VMware, Linux, and Storage Area Networks
• Experience working with AWS, Azure, GCP and other cloud platforms
• Proven background of providing great customer service
• Ability to work independently, prioritizes existing projects, and proactively determine areas requiring additional attention, monitoring, or maintenance
And Ideally:
• Microsoft, VMware, or Linux Certifications
• Experience with Terraform and Docker
• Scripting and automation skills
• Experience with CI processes (Bamboo, Jenkins)

• Ability to sit and work at a computer for extended periods of time
• Some travel may be required

#LI-Hybrid #LI-SA1

We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels.  If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact Recruiting@Tenable.com for further assistance.

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