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Executive Assistant

Toronto, Ontario, Canada

About Us:

Teneo is the global CEO advisory firm. We partner with our clients globally to do great things for a better future.

Drawing upon our global team and expansive network of senior advisors, we provide advisory services across our five business segments on a stand-alone or fully integrated basis to help our clients solve complex business challenges. Our clients include a significant number of the Fortune 100 and FTSE 100, as well as other corporations, financial institutions, and organizations.

Our full range of advisory services includes strategic communications, investor relations, financial transactions and restructuring, management consulting, physical and cyber risk, organizational design, board and executive search, geopolitics and government affairs, corporate governance, and ESG.

The firm has more than 1,700 employees located in 45+ offices around the world.

 

 

Job description:

An Executive Assistant at Teneo plays a critical role in supporting senior business leaders, and their Executive Assistants, ensuring seamless operations, and providing best-in-class service to support both the teams and individuals that they work with. With an initiative-taking mindset and strong organizational skills, the ideal candidate will thrive in a fast-paced environment, effectively managing multiple tasks and priorities with professionalism and discretion. They are responsible for providing a seamless foundation of administration that allows teams to function, as well as work closely with Executives and their Assistants to proactively support and anticipate their needs and understand their priorities.

The Executive Assistant will oversee assigned projects or activities, coordinate daily schedules/calendars, prepare for meetings, and manage travel. The ideal candidate will function under tight deadlines in a fast-paced, highly demanding work environment while exhibiting excellent customer service and professionalism in all interactions. They will pre-empt issues or problems before they arise, collaborating closely with the Executive(s) and as a point person for when their Executive(s) is unavailable. Administrative Assistants are also responsible for building relationships with counterparts at client organization and across the Teneo network.

 

Responsibilities:

  • Provide support to executives based in the United States within Teneo’s Management Consulting business
  • Proactively manage Executives’ calendars, prioritizing correspondence, managing communications between them and executives, employees, and external contacts
  • Coordinate internal and external meetings, including project meetings, and ensure necessary logistics are arranged, across time zones if necessary
  • Provide direct support to senior executive(s), assisting with client interactions, team coordination, and administrative tasks to ensure timely project delivery
  • Anticipate upcoming events and meetings, preparing executives with necessary materials and maintaining a long-term perspective on organization goals
  • Serve as a point of contact for senior executives and the support team, handling communications and interactions with utmost professionalism and confidentiality
  • Assist with travel arrangements, considering executives’ priorities and managing complex itineraries efficiently
  • Undertake additional administrative responsibilities such as filing, document management, maintaining records, and reconciling travel & expense reports, invoices, etc.
  • Manage operational aspects of executives’ roles, including project setup and proposal preparation
  • Maintain confidentiality and business-sensitive information with discretion
  • Embrace agile working practices and support team members during absences or busy periods
  • Lead by example, fostering teamwork, collaboration, and a positive office environment
  • Foster positive relationships with counterparts at client offices and build knowledge of key clients
  • Manage miscellaneous personal requests
  • Support executives beyond traditional working hours and during travel or international assignments

 

Qualifications:

  • 2-3+ years’ experience in a corporate environment providing support for senior-level executives
  • Excellent written and oral English language skills are required for this position as the role involves regular communication with U.S.-based executives and clients
  • Proficiency in Microsoft Office, including Word, Excel, and PowerPoint
  • Ability to anticipate needs and proactively address potential issues with sound judgment and discretion
  • Meticulous commitment to delivering high-quality, client ready work
  • Ability to adapt to changing priorities and thrive in a fast-paced environment
  • Commitment to learning and professional development
  • Experience using Robin, Concur, MS Teams and NetSuite, a plus

 

What can we offer you?

 New joiners are supported by an induction program.  As well as this we offer a whole host of benefits and reward including:

  • Ability to work remotely and from Teneo’s Toronto office as needed
  • Competitive salary (dependent on experience)
  • Flexible working and time off policy
  • Discretionary bonus
  • Annual salary review
  • 100% employer paid healthcare
  • Pension (competitive company contribution)
  • Extensive investment in personal development & learning
  • Enhanced maternity and paternity leave (depending on length of service)
  • Group income protection
  • Life assurance
  • Gym reimbursement

 

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Candidate Privacy Notice

What is the purpose of this document?

Teneo Strategy Limited (“Teneo”) is a "data controller". This means that we are responsible for deciding how we hold and use personal information about you. You are being sent a copy of this privacy notice because you are applying for work with us (whether as an employee, worker or contractor). It makes you aware of how and why your personal data will be collected, used and disclosed for the purposes of recruitment as well as your rights in respect of your personal data.

Data protection principles

We will comply with data protection law and principles, which means that your data will be:

  • Used lawfully, fairly and in a transparent way.
  • Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
  • Relevant to the purposes we have told you about and limited only to those purposes.
  • Accurate and kept up to date.
  • Kept only as long as necessary for the purposes we have told you about.
  • Kept securely.

The kind of information we hold about you

In connection with your application for work with us, we will collect, store, a range of information about you, including:

  • Your name, address and contact details including email and phone number.
  • Information you have included in your CV, application form or covering letter.
  • Details of your qualifications skills, experience and employment history.
  • Information about your current level of remuneration and benefits.
  • Information about your entitlement to work in the UK.

We may collect this information in a variety of ways, for example data may be contained in CVs or application forms, from a recruitment agency or LinkedIn, collected through interviews or other assessments or obtained from your passport or identity documents.

We may also collect personal data about you from third parties, such as references supplied by former employers. Where it is necessary and relevant for the position being applied for we may also undertake a review of information that is publicly available on your social media accounts. We will only seek such information once a job offer has been made to you.

How we will use information about you

We have a legitimate interest in collecting and processing your data for the purposes of carrying out our application and recruitment processes, which includes:

  • Assessing your skills, qualifications, and suitability for the role;
  • Communicating with you about the recruitment process and your application
  • Verifying your information and carrying out reference checks

In some cases, we may need to process data to ensure that we are complying with our legal obligations. For example, we are required to check a successful applicant’s eligibility to work in the UK before employment starts. 

If you do not provide personal information

You are under no statutory or contractual obligation to provide data to us during the recruitment process. However, if you do not provide information when requested, which is necessary for us to consider your application (such as evidence of qualifications, work history and satisfactory references), we will not be able to process your application.

Who has access to personal data

  • Your information may be shared internally within the company for the purposes of the recruitment process. This includes members of the HR team, interviewers involved in the recruitment process and managers in the relevant business area.
  • We may share your information with other companies within the Teneo group if, for example the role and or hiring managers are located outside of the EEA or you are applying for a senior management position, and with third parties outside of the EEA. We will make sure that appropriate safeguards are in place to ensure the confidentiality and security of your personal data.
  • Your information may be shared with a recruitment agency or search consultancy with whom you have registered or instructed to feedback on interviews or process your application or the contacts you have nominated as your referees.
  • Your information may be shared with a third party provider of skills, aptitude or psychometric testing used in the selection process or a third party provider of recruitment software. Any third party provider will be acting under our instructions and will process your personal data for the purposes set out in this Notice and in accordance with our instructions. Any third party provider will be required to have appropriate security measures in place to protect your personal information in line with our policies.
  • Graduate Entry: If you have made an application to our graduate scheme we may share your information with a third party service provider who acts on our behalf to assist with our graduate recruitment. Any third party provider will be acting under our instructions and will process your personal data for the purposes set out in this Notice and in accordance with our instructions. Any third party provider will be required to have appropriate security measures in place to protect your personal information in line with our policies.

Data security

We have put in place appropriate security measures to prevent your personal information from being accidentally lost or destroyed, misused or disclosed and is not accessed except by our personnel in the proper performance of their duties.

Data retention

How long will you keep my information for?

If your application for employment is unsuccessful, we will keep your data 3 years after we have informed you that your application was unsuccessful. We keep your data for this period so that we can show that the recruitment process has been conducted in a fair and transparent way. We also retain your personal data so that we can notify you of future job opportunities if they arise.  At the end of this period, we will securely destroy your personal data.

If your application for employment is successful, personal data collected during the recruitment process will be transferred to your personnel file and retained during your employment. Further details on this are provided in the Employee Privacy Notice.

Your rights in connection with personal information

Under certain circumstances, by law you have the right to:

  • Request access to your personal information
  • Request correction of the personal information that we hold about you.
  • Request erasure of your personal information where there is no good reason for us continuing to process it
  • Object to processing of your personal information where there is something about your particular situation which makes you want to object to processing on this ground.
  • Request the restriction of processing of your personal information.
  • Request the transfer of your personal information to another party.

If you wish to exercise any of these rights, please contact Lon-recruitment@teneo.com

Queries

If you have any questions about this privacy notice or how we handle your personal information, please contact a Teneo Recruitment Coordinator at Lon-recruitment@teneo.com

If you believe that we have not complied with your data protection rights, you may make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues

Last updated: 5 December 2019

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