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Senior Resource Manager

New York, United States

About Teneo  

Teneo is the global CEO advisory firm. We partner with our clients globally to do great things for a better future. 

Drawing upon our global team and expansive network of senior advisors, we provide advisory services across our five business segments on a stand-alone or fully integrated basis to help our clients solve complex business challenges. Our clients include a significant number of the Fortune 100 and FTSE 100, as well as other cor­po­ra­tions, financial insti­tu­tions and organizations. 

Our full range of advisory services includes strategic com­mu­ni­ca­tions, investor relations, financial trans­ac­tions and restruc­tur­ing, management consulting, physical and cyber risk, orga­ni­za­tion­al design, board and executive search, geopolitics and government affairs, corporate governance and ESG. 

The firm has more than 1,700 employees located in 45+ offices around the world. 

 

Role Overview

We are seeking a Resourcing & Operations Manager to support and oversee day-to-day resourcing across Teneo’s U.S. Strategy & Communications (S&C) business. This is a highly collaborative, operational role focused on ensuring our teams are staffed thoughtfully, efficiently, and in ways that support both client outcomes and employee development. 

At its core, the role is responsible for operationalizing and continuously improving our resourcing function - including staffing processes, data, reporting, and tooling - while serving as a trusted partner to colleagues across practices and levels. When resourcing needs are lighter, this role will flex into cross-functional operational or people-related projects, supporting broader business priorities. 

The ideal candidate brings experience from a chief of staff, people operations, resourcing, or professional services operations background. They are highly organized, analytically minded, and deeply people-oriented — someone who takes the time to understand not just what colleagues do, but how they work, where they want to grow, and what helps them thrive.

 

Key Responsibilities:

Resourcing Operations 

  • Manage the day-to-day resourcing process for the U.S. S&C business, supporting staffing decisions across practices and accounts.
  • Maintain a current, nuanced understanding of team availability, utilization, skillsets, experience, and preferences.
  • Partner with account leads and practice leaders to staff teams thoughtfully, balancing client needs, development goals, and capacity.
  • Support onboarding and transitions between projects, practices, and teams. 

Data, Analytics & Process Improvement 

  • Own and improve resourcing-related data, reporting, and analytics, ensuring accuracy and usability.
  • Develop dashboards, reporting, and insights to support utilization tracking, forecasting, and workforce planning.
  • Identify opportunities to streamline or enhance resourcing processes, tools, and ways of working.
  • Use data and qualitative insight to flag trends, risks, and opportunities related to capacity, skills, and staffing mix. 

People Partnership & Relationship Building 

  • Serve as a point of contact for employees regarding assignments, workload balance, and development considerations.
  • Build trusted relationships across levels, cohorts, and practice areas, becoming a go-to partner on resourcing and workload questions.
  • Develop a strong understanding of individual team members’ backgrounds, expertise, working styles, and career aspirations.
  • Partner closely with the People Team to surface skill gaps, training needs, and longer-term talent considerations. 

Broader Business & Special Projects 

  • Flex into operational, people, or BD/commercial projects when resourcing demands allow, supporting evolving business priorities across the U.S. S&C platform.
  • Act as a connective tissue across global S&C, other business segments and functions (e.g. People Team, Finance), helping translate information and align ways of working. 

 

Basic Qualifications:

  • 5+ years of experience in resourcing, people operations, talent operations, chief of staff, or professional services operations roles. 
  • Strong operational mindset with the ability to translate ambiguity into clear processes and insights.
  • Highly people-oriented with strong judgment, empathy, and the ability to build trust across seniority levels.
  • Comfortable working with data, reporting, and analytics to inform decisions and improve operations.
  • Excellent communication and organizational skills; able to manage multiple priorities with attention to detail.
  • Curious and motivated to learn Teneo’s business, practice areas, and client work deeply.
  • Bachelor’s degree required. 

 

Preferred Qualifications:

  • Experience in the advisory and/or communications industry.
  • Demonstrated success in building and scaling high-performance staffing and capacity planning functions.
  • MBA or advanced degree preferred. 

 

Our Commitment to Inclusion:   

Teneo is an equal opportunity employer and promotes an inclusive workplace. Teneo considers all applicants without regard to race, color, religion, creed, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, genetic information, or sexual orientation or any other status protected by applicable law.   

 

Base Salary Range

$100,000 - $200,000 (compensation for this role will depend on several factors, including a candidate’s qualifications, skills, competencies, and experience that may fall outside of the range listed). 

 

Total Compensation Package   

Includes annualized bonus, 401k match, healthcare coverage and a broad range of additional benefits and perks. 

 

Flexible Work Policy: 

Teneo believes in in-person collaboration when possible and if you are assigned to the New York office, the company's expectation is for employees to work from the office location a minimum of 3 days a week.   

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In some cases, we may need to process data to ensure that we are complying with our legal obligations. For example, we are required to check a successful applicant’s eligibility to work in the UK before employment starts. 

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You are under no statutory or contractual obligation to provide data to us during the recruitment process. However, if you do not provide information when requested, which is necessary for us to consider your application (such as evidence of qualifications, work history and satisfactory references), we will not be able to process your application.

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If your application for employment is unsuccessful, we will keep your data 3 years after we have informed you that your application was unsuccessful. We keep your data for this period so that we can show that the recruitment process has been conducted in a fair and transparent way. We also retain your personal data so that we can notify you of future job opportunities if they arise.  At the end of this period, we will securely destroy your personal data.

If your application for employment is successful, personal data collected during the recruitment process will be transferred to your personnel file and retained during your employment. Further details on this are provided in the Employee Privacy Notice.

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If you wish to exercise any of these rights, please contact Lon-recruitment@teneo.com

Queries

If you have any questions about this privacy notice or how we handle your personal information, please contact a Teneo Recruitment Coordinator at Lon-recruitment@teneo.com

If you believe that we have not complied with your data protection rights, you may make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues

Last updated: 5 December 2019

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