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Vice President, Digital Strategy

Toronto, Ontario, Canada

About Teneo

Teneo is the global CEO advisory firm. We partner with our clients globally to do great things for a better future.

Drawing upon our global team and expansive network of senior advisors, we provide advisory services across our five business segments on a stand-alone or fully integrated basis to help our clients solve complex business challenges. Our clients include a significant number of the Fortune 100 and FTSE 100, as well as other cor­po­ra­tions, financial insti­tu­tions and organizations.

Our full range of advisory services includes strategic com­mu­ni­ca­tions, investor relations, financial trans­ac­tions and restruc­tur­ing, management consulting, physical and cyber risk, orga­ni­za­tion­al design, board and executive search, geopolitics and government affairs, corporate governance, ESG and DE&I.

The firm has more than 1,800 employees located in 50+ offices around the world.

 

Description 

Teneo Digital advises the world's leading CEOs and organizations on how to show up, compete and win in a digital-first world, where reputation is shaped across social media, search, paid campaigns, AI-generated answers and emerging platforms. 

We work at the intersection of strategy, communications and digital, helping clients navigate how influence is evolving and translating those changes into practical communications, campaign and reputation strategies. 

We're looking for a senior digital strategist to help build Teneo Canada's capability at the intersection of digital strategy, campaigns, AI and reputation. This is a client-facing advisory role, working with senior communications and corporate affairs leaders to develop digital strategies, lead campaign strategy and oversee execution with specialist partners and translate emerging trends into practical recommendations that drive business outcomes. 

Day to day, you'll help clients understand where digital influence is moving, how technology is reshaping communications, and how to apply those insights to campaigns, reputation management and executive positioning. 

This person does not need to be a media buyer or AI engineer but should understand those disciplines well enough to lead strategy, manage specialist partners and confidently advise clients. 

Responsibilities

  • Advise clients on digital strategy across reputation, stakeholder engagement, social, search, paid media, AI-driven discovery and executive visibility, connecting digital considerations to broader business and communications objectives.

  • Develop digital and integrated communications strategies, helping define audiences, narratives, channels, objectives and measurement frameworks while coordinating with specialist internal and external partners.

  • Lead and contribute to client workstreams, workshops and strategic

    discussions, translating complex digital and emerging-technology trends into practical recommendations for senior communications and corporate affairs leaders.

  • Contribute to multidisciplinary teams working on complex or high-stakes client situations, including assignments where digital is only one part of the broader strategic challenge.

  • Develop client-ready deliverables including presentations, strategic recommendations, campaign plans and points of view requiring minimal oversight.

  • Guide digital reputation and intelligence initiatives across social listening, search, GEO, AI visibility and emerging platforms, identifying risks, stakeholder dynamics and opportunities for clients.

  • Work with paid media, creative and analytics partners to ensure campaigns and digital programs are strategically sound, measurable and aligned with client objectives, without necessarily acting as the hands-on platform operator.

  • Help build Teneo’s digital advisory offerings, including new methodologies, playbooks and points of view across digital reputation, emerging platforms and AI.

  • Mentor junior team members, providing direction on research, analysis, reporting and client deliverables while helping build capability across the team.

  • Stay at the forefront of developments across digital platforms, social, search, AI, LLMs and emerging technologies, proactively bringing new ideas and implications to clients and colleagues.

 

Qualifications

  • 6+ years’ experience in digital strategy, strategic communications, corporate affairs, reputation management, management consulting or related advisory work.

  • Experience supporting or advising senior stakeholders on digital strategy, reputation, stakeholder engagement, transformation or other complex business issues.

  • Demonstrated ability to structure complex problems, develop strategic recommendations and coordinate multidisciplinary teams through execution.

  • Strong understanding of integrated communications and campaigns spanning owned, earned, shared and paid channels, with experience developing strategy rather than simply executing tactics.

  • Ability to quickly understand unfamiliar business, reputation and stakeholder issues and identify where digital insight or strategy can add value.

  • Working knowledge of paid media and ad-buying ecosystems, with the ability to collaborate effectively with specialist agencies and vendors, challenge recommendations and oversee execution.

  • Strong understanding of digital platforms, search, GEO, AI-driven discovery, social listening and how digital reputation and information environments are evolving.

  • Experience using digital analytics, research or social listening to identify trends, assess stakeholder dynamics, measure performance and translate findings into strategic recommendations.

  • Excellent written and verbal communication skills, including the ability to develop clear, executive-ready presentations, recommendations and points of view.

  • Experience managing client workstreams and mentoring junior team members in a fast-paced, client-driven environment.

  • Curious, strategically minded and comfortable working in ambiguity, with a demonstrated ability to translate emerging technologies and digital trends into practical client opportunities.

  • Bachelor’s degree or equivalent experience.

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Candidate Privacy Notice

What is the purpose of this document?

Teneo Strategy Limited (“Teneo”) is a "data controller". This means that we are responsible for deciding how we hold and use personal information about you. You are being sent a copy of this privacy notice because you are applying for work with us (whether as an employee, worker or contractor). It makes you aware of how and why your personal data will be collected, used and disclosed for the purposes of recruitment as well as your rights in respect of your personal data.

Data protection principles

We will comply with data protection law and principles, which means that your data will be:

  • Used lawfully, fairly and in a transparent way.
  • Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.
  • Relevant to the purposes we have told you about and limited only to those purposes.
  • Accurate and kept up to date.
  • Kept only as long as necessary for the purposes we have told you about.
  • Kept securely.

The kind of information we hold about you

In connection with your application for work with us, we will collect, store, a range of information about you, including:

  • Your name, address and contact details including email and phone number.
  • Information you have included in your CV, application form or covering letter.
  • Details of your qualifications skills, experience and employment history.
  • Information about your current level of remuneration and benefits.
  • Information about your entitlement to work in the UK.

We may collect this information in a variety of ways, for example data may be contained in CVs or application forms, from a recruitment agency or LinkedIn, collected through interviews or other assessments or obtained from your passport or identity documents.

We may also collect personal data about you from third parties, such as references supplied by former employers. Where it is necessary and relevant for the position being applied for we may also undertake a review of information that is publicly available on your social media accounts. We will only seek such information once a job offer has been made to you.

How we will use information about you

We have a legitimate interest in collecting and processing your data for the purposes of carrying out our application and recruitment processes, which includes:

  • Assessing your skills, qualifications, and suitability for the role;
  • Communicating with you about the recruitment process and your application
  • Verifying your information and carrying out reference checks

In some cases, we may need to process data to ensure that we are complying with our legal obligations. For example, we are required to check a successful applicant’s eligibility to work in the UK before employment starts. 

If you do not provide personal information

You are under no statutory or contractual obligation to provide data to us during the recruitment process. However, if you do not provide information when requested, which is necessary for us to consider your application (such as evidence of qualifications, work history and satisfactory references), we will not be able to process your application.

Who has access to personal data

  • Your information may be shared internally within the company for the purposes of the recruitment process. This includes members of the HR team, interviewers involved in the recruitment process and managers in the relevant business area.
  • We may share your information with other companies within the Teneo group if, for example the role and or hiring managers are located outside of the EEA or you are applying for a senior management position, and with third parties outside of the EEA. We will make sure that appropriate safeguards are in place to ensure the confidentiality and security of your personal data.
  • Your information may be shared with a recruitment agency or search consultancy with whom you have registered or instructed to feedback on interviews or process your application or the contacts you have nominated as your referees.
  • Your information may be shared with a third party provider of skills, aptitude or psychometric testing used in the selection process or a third party provider of recruitment software. Any third party provider will be acting under our instructions and will process your personal data for the purposes set out in this Notice and in accordance with our instructions. Any third party provider will be required to have appropriate security measures in place to protect your personal information in line with our policies.
  • Graduate Entry: If you have made an application to our graduate scheme we may share your information with a third party service provider who acts on our behalf to assist with our graduate recruitment. Any third party provider will be acting under our instructions and will process your personal data for the purposes set out in this Notice and in accordance with our instructions. Any third party provider will be required to have appropriate security measures in place to protect your personal information in line with our policies.

Data security

We have put in place appropriate security measures to prevent your personal information from being accidentally lost or destroyed, misused or disclosed and is not accessed except by our personnel in the proper performance of their duties.

Data retention

How long will you keep my information for?

If your application for employment is unsuccessful, we will keep your data 3 years after we have informed you that your application was unsuccessful. We keep your data for this period so that we can show that the recruitment process has been conducted in a fair and transparent way. We also retain your personal data so that we can notify you of future job opportunities if they arise.  At the end of this period, we will securely destroy your personal data.

If your application for employment is successful, personal data collected during the recruitment process will be transferred to your personnel file and retained during your employment. Further details on this are provided in the Employee Privacy Notice.

Your rights in connection with personal information

Under certain circumstances, by law you have the right to:

  • Request access to your personal information
  • Request correction of the personal information that we hold about you.
  • Request erasure of your personal information where there is no good reason for us continuing to process it
  • Object to processing of your personal information where there is something about your particular situation which makes you want to object to processing on this ground.
  • Request the restriction of processing of your personal information.
  • Request the transfer of your personal information to another party.

If you wish to exercise any of these rights, please contact Lon-recruitment@teneo.com

Queries

If you have any questions about this privacy notice or how we handle your personal information, please contact a Teneo Recruitment Coordinator at Lon-recruitment@teneo.com

If you believe that we have not complied with your data protection rights, you may make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues

Last updated: 5 December 2019

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