VP of Operations

Welcome! We’re excited you’re exploring opportunities with us. Below you’ll find details about the role, the impact you can make, and what we’re looking for in an ideal candidate. We’re passionate about building a team that shares our values and brings diverse perspectives to help us grow and succeed together.

VP of Operations (Remote)

Join Our Team at Ternium RCM – A Leading Advocate in Healthcare Revenue Cycle Solutions!

Are you ready to make a real impact on the healthcare industry? Ternium RCM is seeking a Vice President of Operations to help us empower hospitals and health systems across the country. If you're passionate about optimizing processes and improving healthcare outcomes, this is your chance to be part of a growing, innovative team.

Who We Are:
At Ternium, we specialize in resolving complex healthcare insurance claim denials and delays. Our mission is to empower hospitals and health systems by optimizing their revenue cycle, allowing them to focus on what matters most—patient care. With a dedicated team of professionals, we consistently deliver outstanding results, increasing net patient revenue, improving cash flow, and reducing operational costs while enhancing the patient experience.

What You’ll Do:
As the VP of Operations, you will lead the strategic and operational framework that drives Ternium’s success. You will oversee daily business functions, manage cross-departmental initiatives, and ensure that our operational infrastructure supports scalable growth. You will collaborate closely with senior leadership to design processes, improve efficiency, and build high-performing teams that deliver exceptional results for clients.

Key Responsibilities:

• Oversee the day-to-day operations of the company.
• Define and implement operations strategy, structure, and processes.
• Monitor performance to proactively identify efficiency issues and recommend solutions.
• Maintain a thorough, up-to-date understanding of all operational processes and functions.
• Provide consistent and effective operational support across the organization.
• Partner with HR to develop, update, and enforce company policies in alignment with organizational goals.
• Lead the identification, hiring, training, and mentorship of the operations management team.
• Identify and cultivate emerging leaders, providing the guidance and development needed to prepare them for management roles.
• Deliver regular performance insights and operational reports to the COO and senior leadership to support informed decision-making.
• Other duties and responsibilities as assigned.

What You Bring to the Table:

• 12+ years’ experience in hospital revenue cycle management
• Escalating levels of management experience
• Proven track record as a team leader with an understanding of management practices
• Multi-team management experience
• Demonstrated project management skills and ability to balance multiple projects at once
• Identification of gaps in process and ability to develop solutions from conception to implementation
• Strong business acumen with a broad understanding of fundamental business principles
• Analytical problem-solving skills with impeccable attention to detail
• Ability to set overall strategy and drive process improvement
• Excellent oral and written communication skills
• Strong interpersonal skills with ability to collaborate and build a consensus in a high-pressure environment

Preferences:

• Experience with EPIC
• Graduate degree

Why Join Us?

• Flexible Work Style: Work from anywhere within the United States while making a tangible difference.
• Competitive Salary: $125,000 - $200,000 (commensurate with experience).
• Robust Benefits Package: 401(k) with corporate match, comprehensive health, dental, and vision insurance.
• Work-Life Balance: Flexible schedule and paid time off.
• Career Growth: Access to professional development, mentorship, and upward mobility within a thriving company.
• Additional Perks: Life insurance and performance-based bonuses.

Ready to Make a Difference?
If you're passionate about healthcare and eager to contribute to a purpose-driven company, we want to hear from you. Apply today and take the first step in joining the Ternium team, where your efforts will make a real difference in healthcare!

A Culture of Inclusion & Opportunity
Ternium is an equal opportunity employer that values diversity and inclusion. We do not discriminate based on age, race, national origin, disability, religion, gender, sexual orientation, gender identity, genetic information, marital status, veteran status, or any other protected characteristic. We are also committed to maintaining a supportive and harassment-free work environment.

Thank you for considering a career with us! We encourage you to apply even if you don’t meet every requirement — we value passion, potential, and a willingness to learn. We look forward to reviewing your application and hopefully welcoming you to our team.