Field Service Operations Lead

TerraClear’s mission is to free farmers from the worst jobs on the farm. Our path begins by automating the most hated job on the farm - rock picking. Rocks slow farming, damage equipment, and lead to downtime while seeding and harvesting. Solving this problem frees farmers to focus on higher-value tasks and bring their operations into a new era of farming.   

Our team is a close group who believe in the power of collaboration and teamwork, the value of getting our hands dirty and learning from the farmers we serve. You will thrive at TerraClear with a positive attitude and enthusiasm.

TerraClear is a fast-paced, fast growing start-up disrupting the Ag industry with rock management solutions that solve this problem in a way not previously considered or available.

We are looking for a Field Service Operations Lead to orchestrate the delivery of TerraClear products and services and manage all Midwest facilities, equipment inventory maintenance and support. Your success will allow the company to deliver products and services seamlessly.     

In this role, you will:

• Manage technical support for all field-based rock picking service providers including repairs, maintenance, and technical support.
• Manage, maintain, and track the Midwest facility and inventory to support Service Providers, customers, and TerraClear equipment needs. 
• Manage and track equipment maintenance records and regulatory compliance of equipment and employees 
• Stay informed about relevant industry standards and regulations. Ensure that the products and equipment comply with all applicable safety, environmental, and regulatory requirements.
• Implement and maintain quality control processes to ensure equipment uptime and high-quality data collection (i.e. tracking support issues, inventory, downtime in TC systems).
• Participate in the selection and purchasing of equipment, materials and components as needed.
• Facilitate and conduct prototype testing and ensure the products meet design specifications and quality standards as directed by TC product and engineering teams. 
• Collaborate with various departments, including marketing, sales, and product and engineering to ensure clear communication of needs. 

What we’re looking for:

Required:

• Agricultural domain knowledge - gained from farming or a career spent in agricultural equipment and/or technology. 
• Mechanical equipment experience to troubleshoot and fix issues with farm equipment and TerraClear hardware. 
• CDL required (Class A) and travel to support in-field service providers.
• Experience pulling, driving, and using large equipment.
• Strong analytical and technical skills.
• Strong problem-solving skills to address challenges that may arise during product delivery, service delivery, or testing.
• Demonstrated commitment to ongoing learning and staying informed about advancements in mechanical engineering, materials, and related technologies.
• Thorough attention to detail. 
• A deep passion for the agriculture industry and the success of the farmers and operators leading it. 
• Ability to work independently and as a team with little direction.
• Strong and direct communication skills that lead to action.

Desired:

• Bachelor's degree in Mechanical engineering or equivalent work experience. 
• Welding certification and/or experience 
• Familiarity and comfort discussing technology (equipment, software, automation)

TerraClear base salary pay range:

• $75-90k USD

We offer competitive compensation and benefits to our full-time employees, including:

• Pre-IPO stock options (tax-advantaged ISOs)
• Competitive base salary
• Medical, dental, and vision insurance - 100% of premiums paid for employees and 85% of premiums paid for dependents
• Generous paid time off and holidays 
• 401(k) Plan
• An inclusive and tight company culture that is mission driven

If you’re excited about TerraClear, fit the above qualifications and are passionate about solving hard problems, please apply now!

TerraClear is an Equal Opportunity Employer committed to fostering an inclusive culture with extraordinary employees. We provide employment opportunities without regard to any legally protected status. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.