Performance Improvement (PI) Specialist

TerraPower is a nuclear technology company based in Bellevue, Washington. At its core, the company is working to raise living standards globally through a more affordable, secure, and environmentally friendly form of nuclear energy along with innovations in medical isotopes to improve human health. In 2006, TerraPower originated with Bill Gates and a group of like-minded visionaries who evaluated the fundamental challenges to raising living standards around the world. They recognized energy access was crucial to the health and economic well-being of communities and decided that the private sector needed to take action and create energy sources that would advance global energy deployment. TerraPower’s mission is to be a world leader in new nuclear technologies, while developing innovators and future leaders in the nuclear field. As a result, the company’s activities in the fields of nuclear energy and related sciences are yielding significant innovations in the safety and economics of nuclear power, hybrid energy and medical applications – all for significant human health benefits.”

TerraPower is seeking to hire highly motivated and forward-thinking professionals who are interested in focusing on advanced nuclear reactor research and development and influencing change within the nuclear power landscape and bringing forward the critical production of medical isotopes.  TerraPower is an Equal Opportunity Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. 

Performance Improvement Specialist

The Performance Improvement (PI) Specialist is a full-time exempt position that reports to the Performance Improvement Manager and is responsible for implementing performance improvement programs, which may include Correction Action Process (CAP), Self-Assessment, Benchmarking, Operating Experience, Lessons Learned, Performance Gap Analysis, Trending, Root Cause Analysis, Cause Investigations, and any other duties as assigned by the Performance Improvement Manager. Continuously improve PI program execution to increase efficiency and results of the program and ensure effective identification, screening, analysis, resolution, implementation and measurement of performance issues. Prepare performance data and adverse trends using observations, CAP, self-assessment, benchmarking, operating experience, and performance indicator data. This position requires an intermediate level of knowledge of ASME NQA-1 requirements for corrective action program.

Responsibilities:

• Develop, maintain, and implement Performance Improvement standard operating documents (SODs), ensuring alignment with organizational goals and compliance standards.
• Analyze and interpret corrective action data and performance metrics, generating detailed reports and actionable insights for management.
• Conduct in-depth analysis of performance data to identify trends and systemic issues using CAP data, self-assessments, benchmarking, operating experiences, and performance indicators.
• Lead and participate in CAP investigations and condition screenings, providing structured insights and recommendations.
• Mentor cross-functional teams on performance improvement processes, promoting a culture of continuous improvement.
• Develop and refine performance indicators to track and enhance organizational effectiveness.
• Coordinate and prepare materials for Performance Improvement meetings and CAP review board meetings, facilitating discussions with senior management.
• Compile and present comprehensive weekly and monthly status reports, offering key insights and recommendations to leadership.
• Independently guide and assist teams in conducting thorough cause analysis tasks, ensuring high-quality outputs.
• Contribute to and manage initiatives to improve Performance Improvement software and related tools, ensuring user needs are addressed.
• Other duties as assigned by the Performance Improvement Manager.

Key Qualifications and Skills:

• BS, BA in applicable field (e.g., math, science, engineering, or business administration).
• 6+ years' experience in a nuclear performance improvement or corrective action program work environment preferred.
• Root Cause analysis or cause analysis experience preferred.
• Experience working with government organizations such as Department of Energy (DOE) and/or the Nuclear Regulatory Commission (MRC), as well as industry groups like the Institute of Nuclear Power Operations (INPO) is preferred.
• Strong customer service and training skills and a desire to achieve results.
• Proficiency in Microsoft Office Suite including Word, Excel, Outlook, and PowerBI.
• Experience working with Confluence, JIRA, INPO IRIS, and Devonway.
• Exceptional attention to detail.
• Strong oral and written technical communication skills.
• Strong organizational and time management skills.
• Ability to work independently and in a team environment.
• Skilled in setting priorities.
• Excellent analytical, interpretive, and problem-solving skills.
• The successful candidate will possess a high degree of trust and integrity, communicate openly and display respect and a desire to foster teamwork.
• Actual position starting level and title will be determined based on assessment of qualifications.

Job Functions:

Job Functions are physical actions and/or working conditions associated with the position. These functions may also constitute essential functions for the job which the employee must be able to fulfill, with or without accommodation.  Information provided below is to help describe the job so that the applicant has a reasonable understanding of the job duties/expectations.  An applicant's ability to perform and/or tolerate these actions and conditions will be discussed and workplace accommodations may be made on a case-by-case basis following an individualized assessment of the applicant and other considerations, including but not limited to any governing safety standards.

• Motor Abilities: Sitting for extended periods, bending/stooping, grasping/gripping, fine motor control (hands)
• Physical exertion and/or requirements: Minimal, with ability to safely lift up to 25 pounds.
• Repetitive work: Prolonged
• Special Senses: Visual and audio focused work
• Work Conditions: Stairs, typing/keyboard, standard and/or sitting working environment of >8 hours/day
• Travel required 0-10%

TerraPower’s technology is controlled for export by various agencies of the U.S. Government.  TerraPower must evaluate applicants who are foreign nationals (other than asylees, refugees, or lawful permanent residents) in accordance with U.S. Government export control requirements.  To facilitate TerraPower’s export control reviews, you will be asked as part of the application process to identify whether you are a U.S. Citizen or national, asylee, refugee, or lawful permanent resident of the United States.  Government export authorization approval times vary.  Based on the business needs for a particular position, TerraPower may not consider a foreign national from a country if it is impracticable to obtain timely Government export approval.

Job details:

Salary Range: $117,922 - $176,833

* We typically place offers in the lower to middle portion of the range to maintain internal equity and allow room for growth. Any salary offered within the posted salary band is based on market data and commensurate with the selected individual’s qualifications experience.  This range is specific to Washington State.

Benefits:

• Competitive Compensation
• Salary, eligible to participate in discretionary short-term incentive payments
• Comprehensive Medical and Wellness Benefits
  • Medical
  • Vision
  • Dental
  • Life and Disability
  • Gender Affirmation Benefits
• Parental Leave
• 401k Plan
• Generous Paid Time Off (PTO)
  • 21 days of annually accrued PTO
• Generous Holiday Schedule
  • 10 paid holidays
• Relocation Assistance
• Professional and Educational Support Opportunities

TerraPower Career and Benefits information:  https://www.terrapower.com/contact-us/careers/