Integration Specialist - Third Party Integrations

Overview: 

NISC is seeking a highly skilled individual to join our dynamic Professional Services team. NISC is an industry leader providing advanced, integrated IT solutions for consumer and subscriber billing, accounting, engineering & operations, as well as many other leading-edge IT solutions.  As an Integration Specialist, you will play a crucial role in working closely with our members to understand their business needs and requirements. Your primary responsibility will be to design and implement robust integration flows, utilizing APIs across platforms that seamlessly integrate with NISC's utility solutions, including , Work Management, and MDM.  All applicants must have a strong member focus, enjoy learning in a fast-paced environment, and be able to manage a high volume of short-term projects.  Join a mission-driven team that’s transforming how utilities serve their communities.

Essential Duties:

• Collaborate with members to analyze and understand their business needs, ensuring a clear understanding of integration requirements.
• Design and implement integration flows that connect various utility solutions, utilizing REST and SOAP API languages.
• Work with MultiSpeak APIs, primarily using SOAP/XML, to ensure effective communication and data exchange between different systems.
• Develop and maintain documentation for integration processes, ensuring clarity and accessibility for both internal teams and members.
• Collaborate with cross-functional teams to troubleshoot and resolve integration issues.
• Other duties as assigned.

Desired Experience:

• 2+ years of experience implementing or supporting systems integrations in the utility or energy Proven experience as an Integration Specialist, with a focus on utility ERP solutions.
• Proficient in API languages, including REST and SOAP.
• Experience working with MultiSpeak APIs using SOAP/XML for integration purposes.
• Moderate understanding of utility solutions such as Accounting, AMI, Billing, GIS, MDM, Outage Management, Staking, and Work Management.
• Strong communication and interpersonal skills to effectively collaborate with members and internal teams.
• Detail-oriented with a problem-solving mindset.
• Demonstrated ability to manage multiple concurrent projects.

 

NISC’s Shared Values & Competencies: 

• Integrity – We are committed to doing the right thing – always. 
• Relationships – We are committed to building and preserving lasting relationships. 
• Innovation – We promote the spirit of creativity and champion new ideas. 
• Teamwork – We exemplify the cooperative spirit by working together. 
• Empowerment – We believe individuals have the power to make a difference. 
• Personal Development – We believe the free exchange of knowledge and information is absolutely necessary to the success of each individual and the organization. 

Education Preferred: 

 Bachelor’s Degree in a business-related field or equivalent experience. 

Minimum Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate.  Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment. 

Disclaimer: 

Management may modify this job description by assigning or reassigning duties and responsibilities at any time.